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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Sales & Marketing

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Fairmont The Norfolk, Nairobi, Kenya

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REF90671M

Assistant Sales Leisure Manager

Region

Luxury & Lifestyle


Job Description

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:  

  • Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows. 

  • Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor Hotels. 

  • Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls. 

  • Conducts site inspections with prospective and existing clients. 

  • Develops and implements new sales strategies, tactics and action plans for account base. 

  • Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market. 

  • Maintain active membership in industry related organizations and associations pertaining to the specific market. 

  • Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base 

  • Attend Sales Meetings, office events, and hotel-sponsored functions. 

  • Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary. 

  • Responsible to submit weekly sales report to the Director of Sales. 

  • Maintain and update current account information in Opera and hard files. 

  • Involvement in industry Functions and/or trade shows, FAM visits and Industry Events. 

  • Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards. 


Qualifications

  • Bachelor’s degree and/or Hotel Management degree preferred 

  • Minimum of 5 years’ experience in 5 star hotel sales. Additional experience in the hospitality industry an asset.  

  • Good understanding of luxury market 

  • Possess or attain affiliation with leading industry Association within three years of hire/taking position 

  • Ability to travel on regular basis and work flexible hours and days. 

  • Knowledge of Opera, Microsoft Word, Microsoft Outlook 

  • Strong interpersonal and problem solving abilities 

  • Highly responsible & reliable 

  • Ability to focus attention on guest needs, remaining calm and courteous at all times 


Additional Information

Physical Aspects of Position (include but are not limited to):

  • Frequent standing and walking throughout shift

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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