Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.
At Sofitel Shahd Al Madinah our Guests experience profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Job Description
We are seeking an enthusiastic and experienced Assistant Restaurant Manager to join our team in Madinah, Saudi Arabia. As a key member of our management team, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and contributing to the overall success of our restaurant.
- Assist the Restaurant Manager in supervising daily operations and maintaining smooth service
- Lead and motivate staff to uphold high standards of food quality and customer service
- Manage inventory, place orders, and implement cost control measures to maximize profitability
- Handle customer inquiries, feedback, and complaints professionally and efficiently
- Ensure compliance with food safety regulations and maintain a clean, safe working environment
- Participate in menu planning and implementation of new initiatives
- Assist in staff scheduling, training, and performance evaluations
- Step in for the Restaurant Manager when necessary, demonstrating strong leadership skills
- Collaborate with kitchen staff to ensure timely and quality food preparation
- Analyze sales data and suggest improvements to increase revenue
- Foster a positive and collaborative work environment
Qualifications
- Saudi nationality required
- Previous experience in restaurant management or a supervisory role in the food service industry
- Proficiency in restaurant management software and Point of Sale (POS) systems
- Strong leadership and team management skills
- Excellent customer service and interpersonal skills
- Proven ability to multitask and make decisions in a fast-paced environment
- Solid understanding of inventory management and cost control
- Strong problem-solving and conflict resolution abilities
- Excellent communication skills in both Arabic and English
- Bachelor's degree in Hospitality Management or related field preferred
- Food Safety Certification required
- Knowledge of Saudi Arabian cuisine and dining customs
- Familiarity with local food safety regulations
- Flexibility to work evenings, weekends, and holidays as needed
