Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Responsible for managing and overseeing the daily operations of the restaurant/outlet, ensuring guest satisfaction, maximizing profitability, and maintaining high service standards. Assists the Food & Beverage Manager in operational and administrative duties, including coordination with other departments. Oversee all outlet operations, ensuring smooth, efficient, and profitable daily performance. Monitor and control operational costs, ensuring efficient use of resources and minimizing waste. Coordinate with the kitchen, bar, and stewarding team to ensure seamless service and consistency in food and beverage quality. Handle guest feedback and complaints tactfully, taking corrective action and ensuring guest satisfaction.
Qualifications
- Diploma or degree in Hospitality Management or related field
- Minimum 2 years of experience in a similar supervisory or managerial role.
- Excellent English communication (oral & written); other language proficiency is an advantage.
- Proficiency in MS Excel, Word, and PowerPoint.
- Knowledge of POS systems and basic finance reporting.
