Assistant Manager, Catering & Conference Services

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are seeking a dynamic and customer-focused Assistant Manager for our Catering & Conference Services team in Cairo, Egypt. This role offers an exciting opportunity to contribute to the success of high-profile events and conferences in one of the world's most historic cities.

• Assist in planning, coordinating, and executing catering and conference events, ensuring high standards of service and customer satisfaction
• Supervise and mentor a team of catering and event staff, fostering a positive and productive work environment
• Collaborate with clients to understand their needs and create customized event proposals
• Manage event budgets, negotiate with vendors, and optimize resource allocation
• Oversee menu planning, food preparation, and service delivery, ensuring compliance with food safety standards
• Coordinate with other departments (e.g., housekeeping, maintenance) to ensure seamless event execution
• Handle client inquiries, resolve issues, and maintain strong customer relationships
• Implement and maintain quality control measures for all catering and conference services
• Analyze event feedback and suggest improvements to enhance service offerings
• Stay updated on industry trends and incorporate innovative ideas into event planning and execution

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• 3-5 years of experience in catering, event management, or hospitality industry
• Previous supervisory or management experience
• Proven track record in event planning and execution
• Strong leadership and team management skills
• Excellent customer service and interpersonal skills
• Proficiency in event management software and Microsoft Office Suite
• Solid understanding of budgeting and financial management
• Knowledge of food service operations and menu planning
• Food safety certification (e.g., ServSafe)
• Familiarity with local and international cuisine
• Understanding of cultural etiquette and customs in Cairo and Egypt
• Ability to work flexible hours, including evenings and weekends
• Strong problem-solving and decision-making skills
• Excellent verbal and written communication skills in English; Arabic language skills are a plus

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Hotel Overview:  Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.

Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.

Visa Requirements: Must be legally permitted to work in Egypt.