- Full-Time
- Permanent
- NOVOTEL
- Food & Beverage
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NOVOTEL BORDEAUX LAC, BORDEAUX
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QWGMK727
ASSISTANT MAITRE D'HOTEL H/F
Mission:
· Vous incarnez l’image de notre hôtel sous toutes ses formes : vous donnez le sourire à vos clients et aux équipes et veillez à ce que rien ne soit laissé au hasard !
· Tel un chef d’orchestre, l’assistant maître d’hôtel organise l’ensemble de la salle, participe à la mise en place et au service, tout en accompagnant les équipes.
· Véritable relais entre la salle et la cuisine, il supervise le bon déroulement du service, et contribue à la création d’une atmosphère conviviale et chaleureuse.
· Il est également de votre ressort de gérer les réclamations et les remarques négatives des clients. Vous devrez résoudre les incidents durant le service.
· En participant aux inventaires, vous faites du gaspillage votre meilleur ennemi. En gardant un œil ouvert sur la consommation de notre établissement, vous optimisez vos résultats et mettez en place les actions correctives de demain !
Notre objectif : vous formez à :
· La préparation de la salle
· L’accueil des clients
· Les techniques de vente
· La relation client
· Le management d’équipe
· La gestion des conflits
· Le back office : plannings, inventaires, ratios, commandes ...
Vos avantages :
● Pas de coupures
● Primes
● Participation au transport
Profile:
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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