- Full-Time
- Permanent
- 21C MUSEUM HOTELS
- Sales & Marketing
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21c Museum Hotel Lexington, Lexington, United States
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REF63616O
Area Director of Sales
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Reports To: VP, Hotel Operations
Supervises: One to three Sales Managers and/or Coordinators
General Purpose: The Area Director of Sales & Marketing is responsible for maximizing all revenues coming in to the assigned hotels while maintaining excellent customer service for both internal and external customers
Specific Responsibilities:
Efforts will include, but not be limited to, hiring, training and management of sales and yield management teams, analysis and reporting of sales metrics, oversight of all events from a brand perspective; management of advertising, electronic outreach and public relations efforts to all market segments and oversight of all print and electronic communication tools
Directly responsible for achieving and maximizing all assigned hotels’ revenues while consistently delivering the best service, quality and value to every customer, every time.
Maintains effective and positive involvement with key community and networking organizations.
Analyzes assigned hotels’ demand segments, sources of business for each market and demand segment, and manages pricing and rooms inventories to maximize revenues and profits
Knows the principal competition for each segment and leverage hotel's relative strengths against each
Meets or exceeds sales goals for group bookings/corporate accounts, new leads, contacts and number of weekly sales calls
Personally demonstrates a commitment to customer service by soliciting and responding promptly to guest needs
Finalizes contracts for group bookings
Converses with hotels department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations
Executes cut-off dates on group bookings
Plans and conducts pre-cons and post-cons
Prepares and mails brochures, menus to prospective clients
Analyzes requirement of function, outline available hotels facilities and service offered and quote pricing
Assists in planning and participating in sales blitz for each property
Aggressively pursues all appropriate opportunities for outside customer solicitation and relationship building
Other duties as assigned by your supervisor or manager.
Computer competency required: Proficiency with Microsoft Office, Database Management, and Web Browsing.
Must be positive, results oriented and able to work under pressure
Excellent written and verbal communication skills and ability to work with a diverse group of team members including sales managers, food and beverage staff, public relations professionals and journalists
Demonstrated sales ability
Proven success with prospecting and solicitation of new business
Must be available to work some nights and/or weekends. Position requires dedication to clients and a minimum of 45 to 55 hours per week
Ability to identify and develop accounts with individual guest room needs
Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve concerns
Strong sales skills with thorough knowledge of sales techniques, ability to up sell products and services, and proven closing ability
Ability to anticipate and analyze client needs and effectively negotiate pricing
Knowledge of contractual agreements and associated legal implications.
Aggressive, self-motivated work habits.
Knowledge of Hotel operations, services, and facilities.
Knowledge of Food and Beverage and Banquets and Catering
Must pass a background check
Education/Formal Training:
Bachelor’s Degree required
Experience:
Minimum ten years of hotel sales and management experience required.
Travel Requirements
Travel will be required to assigned properties on a regular basis.
Some further travel may be required for conferences and other meetings.
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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