Accounts Receivable Officer (Finance Officer)

Join Novotel Sunshine Coast Resort & Sunshine Coast Convention Centre — a vibrant destination boasting over 370 rooms, a sparkling pool, lagoon adventures, and exceptional dining experiences.

As part of the world-renowned Accor Group, we take pride in creating unforgettable moments and delivering service that goes above and beyond. Join us during an exciting period of growth and be part of a team shaping the future of hospitality on the Sunshine Coast.

Step into a pivotal role managing Accounts Receivable and supporting financial operations across the resort. This diverse position offers an excellent opportunity to apply your financial expertise in a dynamic environment, ensuring accurate and efficient financial processes.

In this role, you’ll:

• Process credit applications and promptly establish AR accounts with accuracy.
• Maintain and update debtor records, verifying creditor details and invoicing documentation.
• Prepare and issue invoices for services, room rates, city ledger transfers, and monthly statements.
• Manage daily payment processing and reconciliations, including cheques, credit card transactions, and ledger adjustments.
• Respond to debtor inquiries, collaborating with internal teams and banks to resolve disputes and refunds.
• Monitor overdue accounts and escalate unresolved issues to the Financial Controller.
• Review and process commissions and travel agent payments, ensuring timely and accurate posting.
• Assist with month-end and year-end financial closing activities, including reconciliations and journal entries related to receivables.
• Prepare regular reports on outstanding debts, aging analyses, and credit reviews for management.
• Collaborate closely with sales, front desk, and reservation teams to ensure billing accuracy and promptly resolve discrepancies.
• Assist with other ad hoc finance tasks as needed.

To succeed in this role, you’ll need:

• Tertiary qualification in Finance, Business, or related field preferred, or equivalent accounting/finance experience.
• Previous hotel industry experience is an advantage.
• Strong proficiency in financial and accounting procedures, including advanced Excel skills.
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a customer-focused approach.

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Immediate access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.