Account Director - MICE

Company Description

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.

Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.

Ready to drive results and build powerful client relationships? We’re looking for a high-energy Sales Manager to grow our market presence, win new business, and strengthen key partnerships across the MICE and corporate events sector.

What You’ll Do

• Manage and grow a portfolio of key accounts including Professional Conference Organisers, Pharmaceutical, Association, Sports & Entertainment, and Corporate MICE clients.
• Identify and convert new business opportunities, building a strong sales pipeline through research, networking, and industry events.
• Execute a strategic sales call plan with regular client meetings, calls, and on-site engagements.
• Maintain and develop existing client relationships to maximise revenue and repeat business.
• Deliver market insights including competitor intelligence, sales activity reporting, and emerging opportunities.
• Collaborate with internal teams including Events, Reservations, and Operations to ensure exceptional client and guest experiences.
• Represent the hotel at industry events, client functions, and networking opportunities (including occasional travel).
• Utilise CRM and sales tools to track activity, leads, and account performance.
• Welcome VIP clients and ensure memorable experiences that strengthen long-term partnerships.

• Proven sales experience in hospitality, hotels, or MICE/events sales.
• Strong relationship-building, negotiation, and communication skills.
• Demonstrated ability to generate new business and grow existing accounts.
• Experience using CRM or sales management systems.
• Highly organised with strong time management and reporting skills.
• Ability to work collaboratively across departments and represent the brand professionally.
• Willingness to attend industry events, client meetings, and occasional travel.

Additional Information - Why Join Sofitel Sydney Wentworth?

We value our people and offer:

• Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide

• Generous leave entitlements, including birthday leave and up to 12 weeks parental leave

• 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar

• Career development opportunities within a globally recognised luxury hospitality brand

• Ongoing learning and development, working alongside industry leaders

• Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking

• A complimentary hotel stay package to celebrate your work anniversary

• Free 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!

Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note that full working rights in Australia are required for this role.