Talent & Culture Manager

#BeLimitless 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

Scope and Objectives

The Talent & Culture Admin will have responsibility for the coordination and administration of a range of Talent & Culture activities and projects. The role holder will be the first point of contact for talent & culture queries and be responsible for all related administration.

Assure that responsibilities are executed in a timely manner. Ambassador of the company’s wellness and sustainability culture promote its awareness amongst team members by leading by example and develop activities and programs that consistently embrace and reflect the company’s culture.

Responsibilities

Administration & Reporting

• Monitoring of T&C dispatch book.
• Follow up of T&C documents that are under signature process.
• Maintain the Employee Digital File and ensure it is up to date – i.e Scan copy of employee documents, and upload on Oasys accordingly.
• File employee documents in employee files as and when its required.
• Follow up on probation review and prepare confirmation letter.
• Prepare T&C Letters as per request on OASYS.
• Raise request on Material Control - monthly stationary request, etc. & ONEX request.
• Raise claim expense and any other form as and when required.
• Conduct reference check for new joiners – Level 1 up to Level 4 as and when required.
• Monthly report – Probation reviews completion, air fare reconciliation.
• Assigned specific T&C projects as and when required.
• Back up of T&C Coordinator in his/her absence.

Recognition

• Prepare announcement
• Prepare the winners vouchers.
• Prepare the nomination letters and winners certificates.
• Taking pictures during the event and prepare posters to send through email post event.
• Put the EOM winners on the recognition wall and display on the communication TVs.

Employee Welfare Activities

• Ensure that all presentations are prepared and distributed on time.
• Ensure that all flyers and posters for subsequent weeks are prepared and ready by Thursday of the previous week.
• Ensure that employee professional profile pictures are kept up to date in the employee folder.
• Responsible for Heartist and Activities photo documentation.
• Participating in all Welfare Meeting.
• Taking part on weekly engagement activities for Heartists and ensure its in compliance with the planned calendar.
• Taking part in CSR activities.
• Ensure that the upcoming Monthly Birthday Calendar is ready and disseminated before the end of the current month.
• Ensure that birthdays and work anniversaries are posted in timely manner.
• Ensure all communication channels are up to date. Flyers & posters being posted on the communication TV daily.

Air Tickets Management

• Serve as the point of contact for new onboarding ticket and repatriation ticket arrangements.
• Working closely with the Recruitment and Onboarding Teams to ensure that tickets are issued in the most convenient for new hires while adhering to our Policy.
• Provide support to departments if required in terms of Business Ticket issuance.
• Act as a point of contact for the Ticket Agency.
• Ensuring that ticket tracking is up to date.
• To coordinate with the Finance department and the Travel Agency in terms of LPO and Invoices, ensuring that no outstanding invoices exist.
• Liaison with Heartist and the Finance team to ensure that all deductions are applied in the same month.

Taskforce & Cross Exposure Arrangement:

• Prepare Taskforce Agreement, follow up on the signature.
• Follow up with department on Taskforce Attendance after finish their assignment.
• Share signed attendance and follow up with sending hotel in regards to Taskforce Invoice.
• Provide support on Taskforce & Cross Exposure Arrangement including flight ticket booking, accommodation arrangement if required.

Required Skills

Communication: Communication is the act of conveying information through speech, writing or other methods. As an learning and development coordinator, you may be responsible for communicating with employees, managers and executives. This requires you to be able to convey information clearly and concisely. You may also be responsible for communicating with vendors, suppliers and other external parties.

Time management: Time management is the ability to plan and execute tasks in a timely manner. This is an important skill for learning and development coordinators, as they often have many responsibilities and deadlines to meet.

Organization: Organization is another skill that can be useful for learning and development coordinators. This is because they often have many tasks to complete in a short period of time. Having good organizational skills can help them prioritize their work and complete it efficiently.

Teamwork: Working well with others is an important skill for an and development coordinator. They often work with a team of people to develop learning programs and initiatives for an organization. This role requires collaboration and the ability to work with others to achieve common goals.

Problem-solving: Problem-solving skills are essential for learning and development coordinators. They are responsible for creating and implementing training programs that meet the needs of their organization and its employees. They must be able to identify any issues that arise during training and develop solutions to overcome them.

Personal Attributes

• Motivator & role model
• Positive attitude and well spoken
• Result driven
• Displays initiative
• Commitment to professional values
• Communication and negotiation skills
• Team creator
• People oriented
• Ability to build rapport with employees and managers
• Creative / Open-minded