1. Full-Time
  2. Permanent
  4. Security


Gem Forest Hotel Nairobi - MGallery Collection (Opening Soon), Nairobi, Kenya



Security Supervisor


Luxury & Lifestyle

Company Description

The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.

MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar; meeting rooms and a business centre; and wellness facilities spanning a gym, pool and spa.

With a prime location on Gigiri’s Limuru Road, fairly close to Nairobi’s city centre and Village Market, it will attract UN and NGO delegates, consultants and contractors, as well as diplomats, leisure visitors and the local community.

Job Description

The position requires a candidate who will be responsible for the updating and control of the following:

  • Training of Security employees in all regulations and factors affecting the operations of the Hotel. e.g. Fire prevention and safety procedures, basic firefighting, preservation of crime scene and evidence, actions, duties and powers where crime is detected, action in crisis situations and report writing.
  • Supervise the daily processing and distribution of security reports to the Management team.
  • To be trained and prepared for all emergency situations as per procedures.
  • In close coordination with the Engineering department, to conduct regular preventive maintenance of all safety equipment.
  • Strictly controls the entry and exit of the back-of-the-house for contractors, visitors and suppliers. Visitor passes to be issued and controlled.
  • Frequent control and supervision of all security posts, including CCTV control room.
  • Ensure all staff are thoroughly familiar with the Hotel emergency procedures and in a state of preparedness for any emergency which may occur.
  • Review Security logbook daily and takes action if needed.
  • Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
  • Keeps updating the emergency manual, with appropriate procedures and forms with the consultation of the Security Manager.
  • Security logbook: A daily copy of the security logbook needs to forward to the people concerned.
  • Contractor/Visitor logbooks: Any visitor; supplier; contractor /or moving company needs to report to the security office to receive induction on emergency procedures as well as receiving a pass. All relevant details need to be recorded in the visitor’s register.
  • Key register: All keys that are in the care of security needs to be recorded in the key register.
  • Incident/Accident reports: That took place on the property must be recorded in the form of incident/accident report and report submitted same day.
  • Ensure that all staff are thoroughly familiar with the Hotel emergency procedures and is well prepared for any emergency which may occur.
  • Execution of regular technical and skills training.
  • Is familiar with all related company documentations and especially with the relevant Operational Standards Manual for his/her field of responsibility. 
  • Other duties as assigned.
  • Keep the Security Manager informed of all security related matters.  
  • Liaise with Management as well as employees and assist with security issues and loss prevention control.
  • Liaise with local law enforcement and Fire & Safety officials as required.
  • Perform in line with Standard Operating Procedures and Standards.
  • Adhere to hotel Standards for Security, grooming and appearance standards.
  • Show full cooperation and respect both within the team and other departments.
  • To be aware of the hotels daily activities and have extensive product knowledge of all the hotel services and facilities.


  • Secondary / High school education.
  • Certificates in National Skills Recognition System, CPR, First Aid. Management and Basic Fire Fighting will be an advantage.
  • Minimum 2 year of relevant experience in a similar capacity.
  • Solid proficiency in English language.
  • No criminal record.

Additional Information

Should be eligible to live and work in Kenya.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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