Security Manager (Pre-Opening)

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Assist to streamline the security program to safeguard the property.
• To safeguard guests, visitors, employees and the property when in the premises.
• Analyze the various problems confronting the Security Department & develop solutions.
• Design & develop techniques to prevent or minimize waste, theft or pilferage.
• Adhere to the Standard Operating Procedures & ensure the same by the security team.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
• Assist to identify the major facilities and security equipment requirements for the department and the property.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure personnel & guest satisfaction.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop staff to ensure smooth functioning of the department.
• Identify optimal, cost-effective use of the resources and educate the team on the same.
• Submit Annual Security Operations & Capital budgets to the General Manager.
• Ensure to have a thorough knowledge of, the laws of arrest, search and seizure and with the investigation techniques in case of an inquiry.
• Constant supervision of the team members.
• Inspect the exhibits during conventions to ensure that, public safety and fire regulations are enforced.
• Coordinate operations with Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
• Ensure to offer special protection to VIPs and Government Dignitaries.
• Coordinate all investigations regarding theft or damage of property & personnel injury occurring within the premises with outside agencies & legal representatives.
• Ensure that Daily Activity Report reflects a true account of all security activities that take place during the day.
• Ensure to make clear and concise plans, while dealing with emergencies.
• Ensure that fire prevention and safety procedures are maintained in all areas of the hotel.
• Ensure that all security operations are in accordance with Standard Operating Procedures.
• Liaise with local Police, Fire Brigade and other Government agencies and maintain public relations with them to ensure their complete co-operation.
• To handle guest complaints pertaining to security.

• Bachelor of Arts in Criminology or related studies
• Minimum 3 years of relevant experience in a similar capacity
• Certificates in CPR, First Aid Management and Basic Fire Fighting
• No criminal record

Competencies

• Strong leadership, interpersonal and training skills
• Good communication skills
• Honest with a high level of integrity
• Ability to remain calm and react fast to situations
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!