Company Description
Novotel, Mercure & ibis Darwin Airport are conveniently located just steps from Darwin Airport and only a short 15‑minute drive from the vibrant Darwin CBD, offering an ideal location for both business and leisure travellers.
Be part of this exciting journey…
Airport Development Group (ADG) has invested $25 million to transform the properties into a truly world‑class destination. This major redevelopment includes a range of significant upgrades designed to enhance the overall guest experience.
The newly landscaped tropical gardens create a serene and welcoming atmosphere, providing the perfect base from which to explore the iconic attractions and natural beauty of the Top End.
Take the opportunity to become a Heartist, and let your heart guide you in a world where life beats faster.
Job Description
As a Room Attendant, you are a valuable member of the housekeeping team, responsible for ensuring guest rooms are maintained to the highest standards of cleanliness and presentation. You will take pride in delivering well-prepared, comfortable rooms while paying close attention to detail.
You will work both independently and as part of a team, while maintaining a professional and courteous approach when interacting with guests and supporting their needs where required.
Duties
- Clean guest rooms, storage areas, and corridors to the required standard as allocated.
- Replenish guest supplies and bathroom/room amenities in line with room type standards.
- Report any lost property in accordance with hotel procedures.
- Carry out scheduled and routine cleaning tasks as assigned.
- Handle guest laundry in compliance with hotel policy.
- Use, clean, and maintain equipment properly, reporting any faults as per procedure.
- Ensure all departmental equipment is kept in good working condition.
- Assist with regular stocktakes of equipment and supplies.
- Maintain security of keys and guest rooms at all times, following all security procedures. Report any suspicious activity or items to a supervisor.
- Follow correct usage, handling, and storage of cleaning chemicals in accordance with health and safety regulations and manufacturer guidelines.
Qualifications
- Previous experience in a similar role (such as Room Attendant, Cleaner, or Housekeeping Attendant) is preferred
- Possess a warm, friendly, and professional communication style, ensuring guests and team members feel comfortable and welcomed
- Demonstrate strong attention to detail with the ability to work efficiently, manage time effectively, and take pride in delivering high-quality room presentation
- Physically fit and adaptable, with the ability to work in a variety of environments including guest rooms, corridors, and service areas, involving tasks such as lifting, bending, and prolonged standing
Additional Information
What's in it for you
- ALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide.
- Family & Friends Discounts – Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences.
- Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills.
