1. Full-Time
  2. Permanent
  4. Rooms


, Whistler, Canada



Resident Assistant (Houseperson) - Full Time


North America

This vacancy has now expired. Please see similar roles below...

Company Description

Unfortunately no staff housing is available.  

Ideally located alongside the World Cup Dave Murray Downhill on Whistler Mountain is Fairmont Heritage Place, At Nature's Door, Whistler - an exclusive residential community offering three to four bedroom homes and year-round access to British Columbia's most spectacular outdoor experiences.  At Fairmont Heritage Place, Nature's Door, owners enjoy luxury amenities and the unparalleled service that only Fairmont can deliver.


Job Description

  • Provide professional, friendly, prompt and engaging service.
  • Complete service and repair duties of homes and public areas.
  • Maintain cleanliness of all public areas including the lodge, health club, spa, change rooms, washrooms, and pool area.
  • Maintain appropriate linen and supply inventory.
  • Snow removal and ensure parking lots driveways and walkways are kept safe and clear of snow at all times.
  • Monitor home and supply inventories and assist with purchasing and inventory control.
  • Driving Owners and Guests in company vehicle.
  • Comply with Fairmont Hotels & Resorts policies and procedures.
  • Other tasks as assigned.


  • Service focused behavior is essential
  • Ability to work well under pressure in a fast paced environment
  • Excellent communication skills and a professional presentation
  • Ability to work cohesively as part of a team
  • BC Driver's License in good standing
  • General handyperson / maintenance skills are an asset
  • Detail orientation
  • Highly responsible & reliable

Additional Information

  • Work-life balance with unparalleled access to the outdoors right outside the door
  • Excellent Extended Health Benefits program for full-time staff
  • Incredible team culture with many engagement opportunities
  • Wellness Benefit allowance for full-time staff
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • We are unable to provide staff housing or visa sponsorship

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


Browse Jobs