Recreation Attendant (Supervisor)

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity. 

Fostering the health and wellbeing of our guests, visitors and Colleagues is an integral part of our The Fairmont Jasper Park Lodge's culture. Whether our Guests are swimming, boating, biking, or using the fitness center, the thoughtful attention you provide as a Recreation Attendant (Supervisor) will make them feel welcome and valued.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform
• Discounts on food & beverage/fitness centre/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park and over 5,000 properties with Accor

What you will be doing:  

Reporting to the Recreation Manager, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging services
• Follow departmental policies, procedures and service standards
• Maintain cleanliness of Pool, hot tub,  Kids, Games Rooms, Gymnasium, Recreation areas including health club thermal area, Change Rooms, and the Boathouse
• Ensure an adequate supply of towels is maintained
• Assist with special events and Holidays activities as required including organizing waivers
• Responsible for float and management of all revenues during shift from rentals of equipment and sales of merchandise
• Conduct and enhance departmental orientation and training for all new Recreation Colleagues
• Assist with planning, organizing and leading children’s programs and Kids Camp for conference, and hotel package groups
• Assist with weekly Departmental audits
• Submit weekly month end inventory counts
• Assist with familiarizing guests and colleagues to the Recreation facilities
• Conduct History tours, nature walks, hikes, bike rides, and boat tours as necessary
• Have full knowledge of beverage lists and promotions
• Deliver and present food and beverage items to guests
• Process guest checks in a timely and efficient manner
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Follow all safety and sanitation policies.
• Other duties as assigned

Your experience and skills include:

• 1 year of supervisor experience required
• Experience with outdoor activities – kayaking, canoeing, biking, and hiking preferred
• Experience with children required
• Current First Aid and CPR certification required
• Pleasure Craft Operators Card required
• Pro Serve certification required          
• Retail experience an asset
• Ability to swim, with a Bronze Medallion or equivalent an asset
• Train the Trainer certification is an asset                      
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:   

• Fast-paced, upscale, luxury hotel
• Close proximity to Marmot Basin Ski Resort in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections   
• Sitting: 1/2 hr/day
• Walking: 6-8 hrs/day
• Standing: 6-8 hrs/day
• Bending/Reaching: 6-8 hrs/day
• Pushing/Pulling: 6-8 hrs/day
• Physical Effort: Does not lift weights over 80 – 100 lbs
• Visual Effort: low
• Environmental Stress: Medium 24-40 hrs/week outside and working in a very busy and noisy department

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS