Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
We are seeking a professional and organized Receptionist to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a welcoming and efficient environment for visitors, clients, and staff members. This position requires a Saudi national who is committed to delivering exceptional customer service while maintaining the highest standards of professionalism and administrative excellence.
- Greet and welcome visitors, clients, and staff members with a friendly and professional demeanor
- Answer, screen, and direct incoming phone calls to appropriate departments or personnel
- Schedule and manage appointments using office management systems while maintaining accurate calendars
- Maintain the reception area in a clean, organized, and welcoming condition
- Process incoming and outgoing mail, packages, and deliveries with accuracy and efficiency
- Maintain visitor logs and ensure compliance with security protocols and procedures
- Provide administrative support to staff members, including data entry and document preparation
- Monitor and manage office supplies inventory, placing orders as needed
- Perform general clerical duties including filing, copying, and scanning documents
- Communicate professionally with internal and external stakeholders, ensuring prompt and courteous responses to inquiries
Additional Information
- Saudi national (required)
- Excellent verbal and written communication skills in English
- Strong customer service orientation with the ability to handle inquiries professionally
- Proficiency with Microsoft Office Suite and email systems
- Demonstrated experience with phone systems and call management
- Exceptional organizational and time management skills
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Attention to detail and accuracy in data entry and documentation
- Professional interpersonal skills and ability to work collaboratively with diverse teams
- 1-2 years of reception, front desk, or administrative experience (preferred)
- Bilingual capabilities in Arabic and English (preferred)
