- Part-Time
- Permanent
- Rooms
- ACCOR
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Novotel Auckland Airport, Auckland, New Zealand
__jobinformationwidget.freetext.ExternalReference__
REF101468T
Porter
Region
MEA SPAC
Novotel Auckland Airport is a modern 263-room hotel located just steps from the Auckland International Terminal. We combine convenience with exceptional comfort, offering travellers a seamless place to rest, recharge, and connect. As part of the global Accor network, we’re committed to delivering warm, memorable hospitality—right at the gateway to Aotearoa.
- Welcome guests and provide exceptional customer service
- Maintain tidy and well‑presented public areas
- Communicate guest requests promptly and complete clear handovers
- Support guest transport to and from the terminal (where applicable)
- Promote and engage guests in our loyalty program
- Prioritise VIP guests, including setting up and delivering amenities
You will be…
- Flexible with shifts, including weekends
- Someone with strong attention to detail
- A confident communicator in person and over the phone
- Able to anticipate guest needs with good situational awareness
- Physically fit and comfortable with frequent movement and assisting with luggage
- Knowledgeable about local businesses and able to arrange guest transport when required
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Meals on shift
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
- Paid birthday leave
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
ACCOR's Purpose Statement
"Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care."
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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