- Full-Time
- Permanent
- Food & Beverage
- Accor
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ibis Kolkata Rajarhat, Kolkata, India
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REF35902Q
Outlet Manager
Region
MEA SPAC
To manage the day to day business within the Larkspur and Diva’s Bars.
Duties and Responsibilities
- Ensure all staff on the floor are meeting and exceeding Rimrock standards of guest satisfaction and service
- Provide leadership, problem solving and decision making in all areas
- Provide ongoing training, motivating, and monitoring of staff
- Achieve and/or exceed sales projections
- Regular communication with Supervisors and Captains
- Monitor cost of outlets within approved budget
- Creation of schedule within payroll budget
- Conduct employee performance reviews
- Provide discipline when necessary and complete required documentation
- Interview/ Hiring new employees
- Handle guest requests and complaints and authorize compensation when necessary
- Maintain and establish relations with internal and external suppliers and representatives
- POS upkeep and programming
- Attend weekly department Manager meetings
- Completion of all office duties and meeting deadlines
- Menu and function planning
- Provide floor support when business levels require including expediting food, preparing and serving beverages, conducting quality checks etc.
- Adhere to and enforce organizational policies and procedures
- Actively contribute to a positive and motivating work place
- Post-secondary education in Hospitality/Tourism is an asset
- Alberta ProServe Certification
- 2-3 years of managerial experience
- Knowledgeable in a variety of liquor and wines
- Ability to multitask and prioritize
- Strong communication and interpersonal skills
- Competent in POS and Open Table softwares
- Comfortable using Microsoft Word, Excel, and Outlook
- Ability to remain composed while working in a fast-paced environment
- Creative problem solving skills
Meet James, the food and beverage manager in London
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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