On-Call Banquet Houseperson

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.”

Sofitel Los Angeles at Beverly Hills is situated in West Hollywood, on the edge of Beverly Hills and just steps away from iconic landmarks; LA designer boutiques, contemporary art galleries and world famous spots. We blend Hollywood glamour, European elegance, and French style in an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.

The Banquets House person is responsible for setting up and breaking down all meeting spaces with tables/chairs/water, etc. 

• Handle and transport all equipment carefully to prevent injuries and damage; use equipment only as intended.
• Retrieve clean linen and skirting from Laundry and stock in storage areas.
• Stock and organize supply carts with designated materials and equipment.  Transport to assigned function area.
• Inspect set rooms for cleanliness and agreement to group requirements: rectify any deficiencies.
• Set up rooms and function areas with designated tables, chairs, staging, dance, floor, easels, and other equipment as specified by group requirements and in accordance with departmental standards.

• Set up table linens, skirting and tabletops items (water pitchers, glasses, etc) as specified by group and in accordance with departmental standards.
• Refresh function areas as scheduled in accordance to departmental procedures. Store all reusable goods and return equipment to specified storage areas.
• Turn over any lost and found items to supervisor or manager.
• Use designated chemical, supplies, and equipment to clean various floor surfaces.
• Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
• Clean designated areas with proper chemicals, tools, and equipment.
• Ensure that nothing is stored in stairwells.
• Transport any food and beverage trays’ items in public areas to service areas.
• Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
• Inspect condition of all furniture for tears, rips and stains and report damages to supervisor or manager. Dust and polish all woodwork.
• Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
• Clean all lamps light fixtures and light switches; check for proper working condition and rectify any deficiencies.
• Remove dust, spots and smears from house/public phones and reposition properly.
• Remove tape and debris from walls ceilings; clean according to procedures.
• Inspect condition of planters and plants; remove debris, polish planters.
• Remove dust, dirt, marks and fingerprints from doors and door frames.

• Remove stains, scuff marks and dust from baseboards, ledges and corners.
• Be familiar with all hotel services/features to respond accurately to any guest inquiry.
• Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards.
• Deliver client packages/boxes of materials as assigned to/from scheduled function area.
• Report any damages, maintenance problems or safety hazards to the supervisor.

• Complete assigned side duties following departmental procedures.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

• Ability to satisfactory communicates in English with guests, management, and co-workers to their understanding.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• This person must have good communication skills as well as the ability to lift moderate weight throughout the shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and stand for long periods of time.
• Frequent reaching, bending, heaving lifting (50 lbs.), and operating heavy machinery.
• Ability to manage others and work outdoors.
• Maintain certification of forklift operation.
• Excellent communication and people skills.

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay: $26.27

Schedule: On-call