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  1. Full-Time
  2. Permanent
  3. Rooms
  4. Accor

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ibis Amman, Amman, Jordan

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REF25845U

Night Receptionist

Region

India, Middle East & Africa



Company Description

Ibis Amman 


Job Description

  • Keeping hotel financial records in order
  • Processes invoices, transactions, room charges, refunds, and prepares checkout bills
  • Monitors and checks accounting ledger
  • Verifying that all accounts are balanced and supported by documentation
  • Audits financial statement accounts such as receivables and revenues
  • Posts room taxes and charges
  • Processes discounts and vouchers
  • Tracks room availability and occupancy
  • Prepares daily reports and summary cash balance
  • Checking guests in and out of the hotel.
  • Handling/Responding to guests' needs, requests, and complaints.
  • Answering the phone and making reservations.
  • Summarizing each night's operations, and listing any follow-up tasks for management.
  • Following End of Day Procedures.

Qualifications

  • Minimum 2 years of bookkeeping and front desk experience
  • Opera System expert
  • Proficient in MS Office, PMS, and CRM software
  • Outstanding verbal and written communication skills
  • Detail-oriented and strong organizational skills
  • Strong interpersonal skills
  • High school diploma or equivalent; Associate or Bachelor’s degree in Hotel Management or related field is a plus
  • Past experience in customer service or hospitality is a plus.
  • Analytical mind, with strong attention to detail and an affinity for numbers.
  • Good organizational and time-management skills.
  • Self-motivated, proactive work ethic.
  • Strong aptitude for customer service.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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