Company Description
Your team and working environment:
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Reporting to the Engineering Supervisor, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
- Consistently offers professional, engaging and friendly service
- Must answer the radio call within 3 attempts(when a radio is assigned)
- To complete all guest related service requests within 30 minutes
- Complete all non-guest related work order requests as scheduled in a professional and timely manner, taking care to clean up completely after work is done and/or request Housekeeping support
- To assist with all duties in the Engineering Department including all aspect of mechanical repairs, electrical work and painting.
- To assist the Engineering Supervisor in day to day duties
- Must be able to keep a detailed log book
- Ongoing dedication to exceptional guest service, both to internal and external guests
- To carry out all work in a safe manner, following all guidelines as outlined in the Health & Safety Program
What is in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Previous Engineering experience in a large hotel preferred
- Must work well without supervision
- Previous experience in hotel operations including guest service experience an asset
Physical Demands
This position requires:
- Constant standing and walking throughout shift
- Must be able to stand, walk, climb, bend and stoop
- Must be able to lift and carry up to 50 pound
- Lifting and carrying
- Frequent kneeling, pushing, pulling, sitting
- Occasional ascending or descending ladders, stairs and ramps
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
