Laundry Supervisor (Pre-Opening)

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

To supervise the hotel laundry operation effectively and efficiently ensuring excellent Laundry/dry-cleaning services in accordance with our standards.

KEY ROLES & RESPONSIBILITIES

• Supervise and train staff in day-to-day laundry operations and prioritizing of daily tasks
• Ensure guest laundry, dry cleaning and pressing is completed according to set standards
• Ensure all guest requests are promptly and professionally met
• Records guest and staff laundry lists accurately
• Fully complies with Opera system requirements, by posting bills accurately and on time
• Ensure that guest supplies are in stock
• Assist  Laundry Manager in assessing staff attendance and performance
• Assists Laundry Manager in the processing of all departmental paperwork
• Assist Laundry Manager in taking proper inventories and quality checks
• Conducts daily briefings with staff
• Proper fillings of all laundry reports
• Regular check all laundry machinery ensuring all filters are cleaned regularly and press covers are in good condition; reports any machine defects to Engineering
• Ensure staff are using laundry equipment properly and keeping them in good condition
• Assist and liaise with Housekeeping Manager regarding the laundering of sundry guest room items e.g. net curtains, cushion covers
• Liaise with Linen/Uniform Room Supervisor re: processing of Linens and Uniforms
• Keep a strict control of items sent for laundering by staff members
• Complies with hotel’s health, safety and hygiene policy
• Adheres to personal grooming and hygiene standards

• Certificate in Housekeeping and Laundry Operations or related field
• Minimum 2 years experience in a busy laundry operation
• Proven experience in garment pressing, preferably in a hospitality setting.
• Detail-Oriented: Exceptional attention to detail to achieve precise and high-quality garment pressing.
• Communication Skills: Clear and effective communication skills, especially when addressing guest preferences.
• Team Player: Ability to work collaboratively with other members of the laundry team.

Your team and working environment:

• At  Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!