Internship: Sales Trainee

We are looking for a Sales Intern to join us at The Hoxton, Amsterdam. Reporting to the Director of Sales you will be responsible for supporting the on-property sales department in executing day-to-day sales.

Once the Mayor’s home, now our home, on Amsterdam’s Herengracht canal. The Hoxton, Amsterdam houses 111 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Lotti’s.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What’s in it for you… 

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 2 days holiday per month (plus bank holidays).
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
• Pedal like a local - Enjoy a Swapfiets membership with a discount: repairs and maintenance included.
• Stay active your way with a discounted Urban Sports Club membership, supporting your overall wellbeing and balance.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What you’ll do…

• Assist on-property Director of Sales & G&E Team with daily tasks such as putting dates on hold and entering new enquiries into Salesforce.
• Ensure all sales administration is completed effectively and accurately to provide a smooth handover to the operations team and Apartment Host.
• Follow up on provisional bookings and supporting in conversion and diary administration.
• Assist the team in the sending out and following up of all contracts.
• File signed contracts within 3 days of offer.
• Send out invoices.
• Take payments for deposits / full balances when required.
• Add new contacts to existing client database on a daily basis.
• Maintain a clean contacts list in Opera.
• Ensure all third-party websites are well maintained and seasonal offers are loaded.
• Support the sales team with the researching and qualification of new sales leads for all properties.
• Complete competitor spot checks and researching key contact for any leads.
• Support the sales team with corporate RFP loadings and MAL (Master Account List) update during RFP negotiation season.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• You are currently studying at a European hotel school (Hospitality Management). The internship is only available for management interns.
• It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.
• Proactive approach to meeting deadlines and targets.
• Excellent organisational and administration skills.