Housekeeping Manager

The latest addition in the Accor portfolio, The Clarence Hotel Sydney, part of the Handwritten Collection, is opening soon with a buzz in its central Sydney CBD location near Wynyard, Pitt st Mall, Barangaroo and Darling Harbour. Clarence is in the funky part of town, where the buildings operate large business deals by day, and the nightlife is a plethora of hidden bars and laneways of entertainment. The Clarence Hotel Sydney shall open late November in stages that shall include 50 hotel rooms, gym, a restaurant and 2 bars.

As our pre-opening Housekeeping Manager, you will lead the housekeeping team to maintain the highest standards of cleanliness and presentation throughout our properties' guestrooms and public spaces, ensuring a memorable experience for every guest.

Benefits, Rewards, Motivations

• Leadership role with the opportunity to be a part of our Senior Leadership Team on Hotel projects, strategy and innovation.
• No 2 days will ever be the same and you'll thrive with variety.
• Industry benefits from Day 1 including exclusive discounts on accommodation, dining, bars and more in over 100 countries with Accor Hotels and our partners.
• Progressive leave policies including up to 10 weeks parental leave.
• Complimentary dry cleaning & discounted city parking.
• Most importantly - learn from industry experts with opportunities for development. We genuinely care about your success and want to help you grow and position you for success in your leadership journey.

HOUSEKEEPING MANAGER ROLE:

• Leading Cleanliness Excellence: Oversee guestroom and public area cleanliness for top-notch guest comfort.
• Strategic Management for Deep Cleaning: Develop meticulous schedules and maintain records for deep cleaning operations.
• Maximizing Productivity: Monitor room cleaning productivity and optimize staff attendance for efficient operations.
• Collaborative Approach: Liaise with front office and contractor maintenance to ensure seamless guest preparations.
• Resource Optimisation: Drive cost efficiency through inventory management and contractor partnerships.
• Exceptional Guest Care: Respond promptly to guest concerns with personalised attention.
• Continuous Operational Enhancement: Identify and implement improvements for elevated service standards.

• Proven Management Expertise: Demonstrated experience in hotel housekeeping management.
• Leadership and Organisational Acumen: Strong leadership skills and exceptional organizational abilities.
• Effective Communication: Excellent interpersonal skills prioritising the guest experience.
• Attention to Detail: Meticulous in maintaining high cleanliness standards throughout the property.
• Resource Management Proficiency: Skilled in inventory management and cost-effective measures.
• Computer Skills: Proficient in Microsoft Office Suite and relevant property management systems.

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full AU working rights are required for this role.