Arrival Ambassador

Novotel Queenstown Lakeside is located on the tranquil banks of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!

Greet guests - at the hotel driveway with genuine warmth and energy, ensuring their arrival experience is as seamless as it is unforgettable

Guide & assist—offer helpful information about our hotel services, local attractions, and anything else to make their stay truly exceptional

Lend a hand with luggage, ensuring every guest's belongings are handled with care

Valet Parking— organizing the movement of cars on the driveway and liaising with the concierge team 

Create moments of connection—engage in friendly conversations, listen to guests’ stories, and make their stay memorable through genuine human interaction

You are: 

A people person with a bright, outgoing personality

Someone who thrives in a diverse environment, able to confidently interact with guests from all walks of life

Committed to going an extra mile to make every guest fee; like they belong

Personality, commitment and a positive attitude above all

Full Driver’s license

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.