Hotel Manager Positions - Front Office Supervisor, Duty/Assistant Manager, Night Manager, Front Office Manager, Housekeeping Manager/Executive Housekeeper and Rooms Division Manager ($76,515.00 - $120,000.00)

Peppers Blue on Blue Resort situated on Magnetic Island located just 25 minutes by ferry from Townsville. The resort, overlooking the Coral Sea offers a range of guest rooms, suites, one, two and three bedroom apartments. Offering a large lagoon style pool and on-site dining at Boardwalk Restaurant & Bar, a favourite for both locals and visitors to the Island. On your days off, enjoy all the island & local area has to offer - hike, bike ride, fish or explore and dive the Great Barrier Reef Marine Park! 

Role: Hotel Manager Positions - Front Office Supervisor, Duty/Assistant Manager, Night Manager, Front Office Manager, Housekeeping Manager/Executive Housekeeper and Rooms Division Manager

Salary: $76,515.00 - $120,000.00 annually

Location: Peppers Blue on Blue, 123 Sooning St, Nelly Bay QLD 4819

Contract: Permanent Full-Time 

Employer: Mantra Hospitality Admin Pty Ltd

Date Posted: 11 March 2026

Applications Close: 10 April 2026

As our next Front Office Supervisor or Duty/Assistant Manager, you will:

• Take the helm and guide the front office’s day-to-day operations with expertise
• Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shift

As our next Night Manager, you will:

• Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift       
• Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries
• Manage the reception desk and oversee night audit and reporting procedures
• Uphold overnight property security standards
• Assist in preparing for the daytime team's operations

As our next Front Office Manager, you will:

• Confidence in communicating with guests and colleagues to ensure cohesive collaboration
• Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
• Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
• Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
• Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
• Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives

As our next Housekeeping Manager/Executive Housekeeper, you will:

• Oversee the daily operations of the entire housekeeping department
• Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
• Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards

As our next Rooms Division Manager, you will:

• Champion exceptional customer service standards, ensuring that guests' needs are met promptly and effectively
• Provide support and guidance to Department Heads (where applicable) to enhance the effective management of all team members
• Cultivate an environment of open communication and operational efficiency among departments to ensure the overall financial success of the property
• Maintain a forward-thinking business perspective, actively seeking opportunities to expand and retain owner and guest business within the property
• Lead by example by consistently delivering passionate, knowledgeable, and friendly service to both external and internal guests
• Address issues and challenges proactively, finding innovative solutions to ensure a seamless guest experience
• Coach and mentor team members for their career growth, while leveraging networking and learning opportunities for your own development

Qualifications & Experience (Applicable to All Roles

• Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor
• Proficiency in using reservation and property management systems is a plus
• Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
• Masterful in the art of both the written and spoken communication
• Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.