- Full-Time
- Permanent
- Food & Beverage
- ACCOR
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Novotel Bengaluru Outer Ring Road, Bengaluru, India
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REF42124F
GSA-F&B
Region
MEA SPAC
Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe.
Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities.
Why work for Accor?
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
- Greet guests promptly and courteously. Take food and beverage orders, provide recommendations, and answer questions regarding the menu, ingredients, and preparation.
- Accurately enter orders into the POS system, relay them to the kitchen and bar staff, and ensure timely delivery of food and beverages.
- Serve food and beverages in a professional manner. Ensure all items are presented attractively and meet the hotel's quality standards.
- Set and clear tables efficiently, maintaining cleanliness and organization. Refill water glasses and respond to guest requests.
- Adhere to health and safety regulations, including proper food handling and sanitation practices. Report any issues to the supervisor.
- Promote and upsell menu items, specials, and beverages to enhance the guest experience and increase sales.
- Work closely with kitchen staff, bartenders, and other team members to ensure seamless service. Assist with training new staff as needed.
- Address and resolve any guest complaints or concerns in a professional and timely manner. Ensure guest satisfaction throughout their dining experience.
- Minimum 1 year of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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