Company Description
At Sofitel Legend Casco Viejo, we curate a world of timeless elegance where French art de vivre meets the rich history and vibrant soul of Panama.
As part of the prestigious Sofitel Legend collection, the hotel is more than a luxury destination — it is a place shaped by history, culture, and storytelling. Reserved for exceptional landmarks, Sofitel Legend celebrates the soul of each location through timeless elegance, elevated service, and immersive experiences.
Nestled in the heart of the UNESCO-listed Casco Viejo district, the hotel is set within beautifully restored heritage buildings overlooking the Pacific. Surrounded by colonial charm, cultural landmarks, lively plazas, and refined gastronomy, it offers an intimate and sophisticated experience that blends Panamanian identity with French luxury.
From elegant guestrooms and suites to bespoke service, exceptional culinary experiences, and culturally inspired touches, Sofitel Legend Casco Viejo invites guests to discover a destination where history, artistry, and heartfelt hospitality come together.
Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest to the world’s most sought-after destinations, creating refined and memorable experiences for travelers who appreciate understated modern luxury.
Job Description
As our General Manager, you will be the guardian of our brand, a visionary leader who possesses an exceptional eye for detail and a profound understanding of the luxury hospitality landscape. Your mission will be to ensure the seamless operation of our hotel, driving our team towards excellence and ensuring our guests receive a personalized and bespoke service that exceeds their expectations.
In this role, you will:
- Oversee all aspects of the hotel’s operational strategy, ensuring flawless execution.
- Inspire and lead a passionate team, fostering a culture of excellence, creativity, and empowerment.
- Champion the Sofitel brand, embedding luxury service philosophy and storytelling in every guest touchpoint.
- Drive commercial success with strong financial stewardship and innovative business strategies.
- Cultivate authentic connections with guests, partners, and the local community.
- Deliver an exceptional guest journey—personal, bespoke, and infused with French sophistication.
Qualifications
We are seeking a leader with:
- Proven success as a General Manager or senior leader within the luxury hotel segment.
- A deep understanding of 5-star service standards and discerning guest expectations.
- Strong commercial acumen with a track record of delivering sustainable results.
- Inspirational leadership skills with the ability to attract, build, and retain high-performing teams.
- Desirable experience in Latin America
- Experience within international hotel brands, ideally within the Accor Luxury portfolio.
- Spanish Speaker is a plus
Additional Information
Living Sofitel Legend
- Express entrepreneurial spirit & leadership, can embody French Art de Vivre :
- Demonstrate Humble Excellence, distinguished presence, excellence, savoir-faire and attention to details (Cousu Main):
- Is a Team-player, passionate, warm, social, demonstrate genuine care for others:
- Show a good sense of luxury, create stories, rituals and traditions:
- Be a “Francophile”: interest and curiosity about French language, culture, history, cuisine:
- Demonstrate Open mindedness, creativity & innovation :
- Cultural link: demonstrate interest in local arts & culture, gastronomy, fashion, modern designs:
- Care for Committed luxury
