General Manager

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About the Hotel

Recently refurbished Mercure Newcastle is the gateway to both the magical Hunter Valley Wine Region and the Lake Macquarie area, providing a convenient location for our guests to base themselves during NSW adventures.

The hotel contains 131 rooms on seven levels and features four meeting and event spaces, and a recently refurbished restaurant & bar offering.

About the Role

As part of the Accor Salter Brothers Portfolio, you will be surrounded by an experienced ExCom team and supported by a motivational Portfolio General Manager who will assist you in continuing the performance of Mercure Newcastle.

You will lead and inspire a team of hospitality professionals who are dedicated and loyal to the Hotel, engaging with local community partners and prioritising guest experience, loyalty as well as the performance of the Hotel and its operations.

Your Skills & Experience Include

• Previous experience operating at a senior leadership level preferably within a HMA environment

• A passion for instilling exceptional guest experience with a focus on People, Product & Performance

• Demonstrated success with Loyalty contributions and a keen focus on increasing RPS

• Extensive rooms division background with experience in the local NSW market
• F&B exposure with a passion for responsible & local sourcing

The Benefits, Your Way

An opportunity for a current General or Hotel Manager to step into a portfolio structure with ongoing support to guide you.

Ability to lean in to the engaging and exciting world of Environmental Social Governance and make an impact within your local community

Lead a well-established, highly engaged team who love what they do in a positive and thriving workplace

Join a progressive and culture driven portfolio of Hotels where forward-thinking, exploring efficiencies and innovation are not only encouraged, but are a foundation of our operational success. 

To apply, or for a confidential conversation please reach out to Stephanie.Lopesi@accor.com