__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Brands__ 25HOURS HOTELS

__vacancyopjusttionswidget.opt-Job Category__ Rooms

Company Description

The 25hours Hotel The Royal Bavarian is located in the heart of Munich with perfect connections to public transportation. Our colleagues appreciate the cross-departmental cooperation characterized by relaxed interaction and flat hierarchies. At the monthly Royal Birthday Bash, onboarding of new employees or team outings, we celebrate in typical Bavarian and typically royal style.

From check-in to “See you again”: our 10-strong team at the 25hours Hotel The Royal Bavarian reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you as Front Office & Reservations Coordinator (m/f/d).

COME AS YOU ARE & SHOW HOW YOU CARE ...
... in a 4-day-workweek.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like ...

You review and process reservations to ensure that every booking is correctly recorded in the system.
You check arrivals for the upcoming days, identify special requests early on, and prepare the team accordingly.
You keep an eye on credit cards and guarantees and make sure our bookings are properly secured.
You handle administrative tasks in the Front Office and Reservations – working in a structured, efficient way and with great attention to detail.
You monitor our TrustYou reviews and online platforms and support the handling of guest feedback.
When things get busy at the reception desk, you step in operationally at the Front Office and support the team in guest interactions.

Qualifications

Your personality counts more than your CV ...

You have completed training in the hotel industry, gained professional experience and speak fluent German and English
You work independently, are reliable and always think one step ahead
You are a team player, think in a solution-oriented manner and are also willing to lend a hand
You are a doer – and even if you do it wrong sometimes, you openly admit it
You bring not just bringing your abilities, but also your character

Additional Information

What's in it for you ...

Only work 4 days a week as a full-time team member without payment or holiday reduction
Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
Benefit from great offers from our numerous cooperation partners
Be part of our hilarious staff parties and much more ...

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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