- Casual
- Temporary
- Rooms
- ACCOR
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Pullman Mazagan Royal Golf & Spa, El Jadida, Morocco
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REF105533H
FR - Réceptionniste (H/F)
Region
Europe and North Africa
Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.
Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.
Réceptionniste (H/F)
La première impression est toujours la bonne !
En tant que premier point de contact de nos clients, vous aurez un rôle clé dans leur expérience au sein de l’hôtel :
- Accueillir, renseigner et accompagner les clients tout au long de leur séjour
- Réaliser les check-in / check-out et gérer les réservations
- Assurer le traitement des appels téléphoniques et des demandes clients
- Garantir la qualité du service et veiller à la satisfaction client
- Effectuer les encaissements et le suivi administratif lié à la réception
- Travailler en coordination avec les différents services de l’hôte
Votre expérience et vos compétences incluent :
- Une expérience similaire est un plus
- Vous avez le sens de l’accueil et du service client
- Vous êtes dynamique, souriant(e) et aimez le travail en équipe
- Vous faites preuve d’organisation et de réactivité
- Une première expérience en réception hôtelière est un plus
- La maîtrise de l’anglais est indispensable (une autre langue est un atout)
- la maîtrise d'Opera cloud est un vrai plus
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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