Food & Beverage Attendant

Hyde Hacienda Sydney Bar + Lounge is without a doubt one of the hottest venues within Sydney. With one of the most iconic views of the Harbour Bridge, Hyde Hacienda offers its signature cocktail menu, South American inspired eats designed to share and some of Australia’s finest DJs and live music. We are pleased to boast that we are undoubtedly Sydney’s Best Lounge and Cocktail Bar having recently won the People’s Choice award for 2022’s Best Lounge and Cocktail Bar as announced by the Australian Good Food Guide. We are located within the luxurious 5-star Sydney hotel, Pullman Quay Grand Sydney Harbour, which offers apartment-style suites for business and leisure guest’s luxury accommodation.

Pullman Quay Grand Sydney Harbour is seeking for a truly passionate hospitality professional who has a bright and bubbly personality to represent and be the first impression of Hyde Hacienda! Reporting to the Venue Manager, you will be responsible for:

• Explaining the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages.
• Delivering food & beverage items to tables.
• Providing all customers with memorable, personal and unique experiences showcasing Hyde Hacienda’s flair and glamour.
• Maintaining product knowledge and maximising bar sales.
• Keeping your section of the floor organised.
• Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfill their duties effectively.
• Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.

• Demonstrated experience in a similar role
• Experience in high volume, fast-paced restaurant/bar environment beneficial
• Cocktail, spirit and wine knowledge is advantageous
• Passion for delivering outstanding service
• Excellent interpersonal skills, whilst being guest orientated and service minded
• Responsible Service of Alcohol (RSA)
• Confidence in liaising with various internal and external clients
• Flexibility to work across a 7 day rotating roster, including nights and weekends

What's in it for you?

• Discounted carparking, free barista coffee, free dry cleaning of uniform, barista coffee & with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
• Accor’s industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs. 
• Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Our commitment to Inclusion and Diversity

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.