- Full-Time
- Permanent
- FAIRMONT
- Rooms
__jobinformationwidget.freetext.LocationText__
Fairmont Doha, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF11202N
Fairmont Gold Agent
Region
Luxury & Lifestyle
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Responsibilities:
- Ensure correct grooming standards are followed at all times
- Exceed guest satisfaction by knowing preferences and update profiles
- Maintain detailed knowledge of the Fairmont Gold Lounge menu & daily specials at all times
- To be familiar with the beverage service including glasses used and appropriates garnishes
- Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis
- Anticipate and service of guests' requirements at all times
- Following up daily financial targets of area/division
- Use opening and closing checklist to ensure smooth opening and closing of the venue
- Ensure service stations are constantly cleared and re-stocked during service
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Present menus in a proactive manner
- To feel empowered and accountable within the work place
- Keep manager on duty updated of any guest feedback so they can update the Glitch Report
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Follow Hotel Evacuation Policy in case of an Emergency
- Attend all necessary briefings and training sessions as instructed by the Manager
- Handle financial procedures according to guidelines set by the finance department
- Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
- Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
- All issues and negative guest feedbacks needs to be properly reported on glitch system
- Follow care program at all times, and report issues through the system to maintenance
Qualifications:
- The successful candidate must be adaptable and flexible with a proven record of tact and diplomacy
- Impeccable attention to detail
- Excellent interpersonal and English communication skills, both written and verbal
- Self-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work gracefully under pressure
- Fluency in Arabic is an asset
- Food and Beverage serving experience required
Talent & Culture
The hotel reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.
I hereby confirm having read the duties and agree to perform these duties as set out in the Job Description to the required standards.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Related jobs
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus … Du sorgst dafür, dass alle Suiten und Zimmer von oben bis unten unter die Lupe genommen werden und greifst den Kollegen in allen täglichen Arbeiten unter die ArmeDu wi
Reference
b2943ee1-d114-42cb-ba0d-50553a6c2d84
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Rooms
Description
How does your working day look like …You’ll make sure that staff go through every suite and room from top to bottom with a fine-toothed comb, and you’ll lend your colleagues a helping hand in all thei
Reference
10dc4f6f-967f-4c83-8152-cf6398d268a1
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Associate
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Berlin
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus … Du sorgst an der Rezeption nicht nur für zufriedene, sondern für begeisterte GästeDu bleibst immer cool – selbst, wenn alle Gäste gleichzeitig zum Check-in einlaufenDu
Reference
37f5f980-827b-4385-b963-670a142ca291
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Associate
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Berlin
Job Category
Rooms
Description
How does your working day look like …At the reception, you’ll make sure that guests aren’t just contented, but enthusiasticYou’ll always keep your cool – even when all the guests turn up to check in a
Reference
4dad7c89-3e2d-4ec8-a327-036126320ddb
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Rooms
Description
How does your working day look like ...You not only ensure happy but also satisfied guests at the receptionYou always stay cool - even when all guests arrive at the same time for check-inYou prepare t
Reference
537f4383-5b34-461c-ba7d-c0bb6d3b7415
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus … Du sorgst an der Rezeption nicht nur für zufriedene, sondern für begeisterte GästeDu bleibst immer cool – selbst, wenn alle Gäste gleichzeitig zum Check-in einlaufenDu
Reference
beef0de1-0104-490a-a723-7ce658394923
Expiry Date
01/01/0001
Salary
Location
Fairmont Washington D.C. Georgetown, Washington, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Washington
Job Category
Rooms
Description
Night Manager:What’s in it for you:Competitive SalaryPaid Time OffMedical, Dental and Vision Insurance, 401KEmployee benefit card offering discounted rates in Accor worldwideLearning programs through
Reference
7be0a37c-2ffd-4926-9ad3-ad897ea47a95
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Student
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Internship
Locations
Berlin
Job Category
Rooms
Description
How does your working day look like ...You work hand in hand with your colleagues and look after our guests in all areas of the hotel from early in the morning until late at nightYou support the vario
Reference
56f4dd19-433b-4da2-a796-b86e920888ba
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Student
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Internship
Locations
Berlin
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus …Du arbeitest Hand in Hand mit den Kollegen und unterstützt diese in den täglichen AufgabenDu kümmerst dich um deine ersten eigenen Projekte und setzt diese eigenständig
Reference
33d31df3-1f80-40ce-b6a2-b9cb6a6f1483
Expiry Date
01/01/0001
Salary
Location
Mercure Lyon Est Villefontaine, Villefontaine, France
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Vos missions :Accueillir chaleureusement nos clients et répondre à leurs besoins avec professionnalisme et courtoisie.Assurer le bon déroulement des arrivées et départs, en veillant à offrir un servic
Reference
4266596d-c056-47a3-a3e6-5ad3aad66874
Expiry Date
01/01/0001