Company Description
At Pullman & Mercure Melbourne Albert Park, We grow through curiosity!
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.
Together, We Champion Progress...
At Pullman, Progress is at the heart of what we do! By joining Accor and Pullman & Mercure Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Job Description
About the Role!
We are seeking a highly experienced and strategically minded Executive Housekeeper to join our hotel's leadership team. In this essential role, you will be responsible for the professional and cost-effective running of the Housekeeping department, with a focus on achieving high standards of cleanliness for guest rooms, public areas and back of house areas.
Reporting to the Rooms Division Manager, as an Executive Housekeeper, your responsibilities will include:
- Supervising and leading the housekeeping team, including hiring, training, and evaluating team performance.
- Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
- Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
- Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
- Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
- Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
- Monitor and control departmental expenses to ensure adherence to budgetary guidelines
Qualifications
About You!
- Proven experience in a similar high-paced role is essential.
- Strong leadership attributes.
- Clear communication to lead and develop a large team.
- Positive stakeholder management with the ability to collaborate with multiple departments.
- A solutions-focused individual with a strategic mind and the ability to forward-plan successfully.
- Financial and commercial acumen.
- Excellent attention to detail with the ability to see through the guest’s eyes.
- Problem solving skills to ensure the day runs smoothly.
Additional Information
Benefits and Perks
- On-site car park while on duty.
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Reward and recognition programs.
- Mentoring and career development along-side experienced and dedicated professionals.
- Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.
Apply today and see where your Accor career can take you!
We are unable to provide sponsorship for this role, so Australian working rights are required.
