Company Description
Your team and working environment:
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
- Consistently offers professional, engaging and friendly service
- Make sure engineers complete all guest-related service requests within 30 minutes and assist where needed.
- Complete all non-guest-related work order requests as scheduled in a professional and timely manner, taking care to clean up completely after work is done and/or request housekeeping support.
- Complete daily walks of the Mechanical, Electrical rooms, and the property.
- To assist with all duties in the Engineering Department including all aspects of mechanical repairs, electrical work and painting.
- Assist the Engineering Manager/Assistant Director of Engineering in day-to-day duties
- Must be able to keep a detailed log.
- Ongoing dedication to exceptional guest service, both to internal and external guests
- Making sure all work is carried out in a safe manner, following all guidelines as outlined in the Health & Safety Program
- Deliver high quality of services according to Fairmont standards.
- Daily supervision, coordination and support of all technicians on duty.
- Responsible for reporting of engineering activities including incidents, safety issues and internal requests.
- Maintain high staff morale and team spirit within the department
- Implement and train on all service standards.
- Work together with other departments to maintain a high level of Guest Service.
- Manage and Control inventory and spare parts.
- Ensure clean, safe and healthy work environment including but not limited to technical plants, engineering offices and workshops.
- Attend and participate in departmental meetings.
- Conduct pre-service briefing.
- Other reasonable duties as assigned by Engineering Manager/Assistant Director, Engineering.
- Swing Shift
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous experience is an asset
- Minimum 10 years’ experience as a commercial building engineer / 5 years’ experience in hotel engineering operations or building maintenance in a supervisor role.
- Multi skills technician with strong knowledge of Mechanical, Electrical, Plumbing, and low voltage.
- Knowledge of how to respond to emergency situations, floods, fire, mechanical failures, etc.
- Knowledge of fire alarm panels and systems.
- Strong interpersonal and problem-solving abilities require.
- Must be a highly organized person with strong planning skills.
- Must be adaptable and handle last minute changes positively.
Physical Demands
This position requires:
- Constant standing and walking throughout shift
- Must be able to stand, walk, climb, bend and stoop
- Must be able to lift and carry up to 50 pound
- Constant standing and walking throughout shift
- Frequent kneeling, pushing, pulling, sitting
- Occasional ascending or descending ladders, stairs and ramps
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
