- Full-Time
- Permanent
- FAIRMONT
- Rooms
__jobinformationwidget.freetext.LocationText__
Fairmont Grand Del Mar, San Diego, United States
__jobinformationwidget.freetext.ExternalReference__
REF29077V
Director of Housekeeping
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course. Growth and advancement are not only available, but it is also actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.
The Director of Housekeeping is responsible for ensuring the cleanliness of the entire Hotel including guest rooms, public areas, while managing and administrating the entire housekeeping department, laundry, uniform room, fitness center, pool area, and ensuring guests receive the highest level of service and comfort.
- Maintain consistent flow of communication among fellow managers and colleagues and effective relationships with supporting departments.
- Ensure that sufficient staffing is present to meet daily business demands.
- Actively participate in training and continuing education of all housekeeping colleagues.
- Responsible for effective colleague planning, selection, training and development.
- Approach all encounters with guests, colleagues and members in a professional and personalized manner while leading and coaching the team to do the same.
- Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient hotel operations.
- Oversee inventory levels pertaining to supplies, chemicals, and linen.
- Complete projects and Capex investments in a timely manner as required by the Director, Rooms and General Manager
- Be able to participate proficiently in functions outside one’s department when called upon.
- Ensure a safe working environment is maintained at all times and that all colleagues are committed to working safely.
- Responsible for assisting in the preparation of the annual housekeeping budget and capital plans.
- Ensure monthly forecast for Housekeeping is accurate and on target.
- Lead recruitment efforts and talent management of team members.
- Lead training, coaching, and development of team members.
- Champion employee engagement initiatives.
- Maintain consistency in accordance with Forbes/LQA and Fairmont standards.
- Coordinate renovation projects and preventative maintenance in guestrooms and public spaces with the Director of Engineering
- Ability to organize and follow through with outside contractors.
- Ensure the necessary resources, functional tools and equipment including linen is readily available.
- Execute labor standards and productivity in line with hotel target.
- Responsible for overseeing the ordering, inventory, daily management of uniforms and tailoring.
- Other duties as assigned.
- Minimum of 5 years’ senior leadership experience in housekeeping
- Previous experience in luxury Forbes Five Star, Five Diamond establishments required.
- Previously demonstrated leadership skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service
- Diploma or degree in Hospitality Management or related discipline a strong asset
- Excellent communication skills, must be able to communicate with others effectively.
- Ability to communicate in Spanish a strong asset.
- Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination.
- Ability to analyze data and trends and create strategies for improvement.
- Strong administration and organizational skills are required.
- Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure
- Working knowledge of Microsoft Office applications, Outlook, Opera Cloud, HotSOS and Excel
Salary Range: $100,000 - $110,000 Annual Salary
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Novotel Melbourne Central, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
Our HotelLocated in the centre of Melbourne’s CBD, Novotel and Ibis Melbourne Central is a dual brand hotel boasting 473 accommodation rooms & suites. What is in it for you?Employee benefit card of
Reference
4bbe7c86-df0e-4e45-8aa7-0541b95e1ade
Expiry Date
01/01/0001
Salary
Location
Sofitel Gold Coast Broadbeach, Broadbeach, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
SOFITEL
Job type
Permanent
Locations
Broadbeach
Job Category
Rooms
Description
Sofitel Gold Coast, Broadbeach Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way i
Reference
6b3fd0ff-06b9-4978-baf7-a43cc92f475e
Expiry Date
01/01/0001
Salary
Location
Hotel Chadstone Melbourne - MGallery Collection, Chadstone, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
M GALLERY
Job type
Permanent
Locations
Chadstone
Job Category
Rooms
Description
What we're looking for…We are currently recruiting for part-time Room Attendants.We are looking for people who have the passion and willingness to actively contribute to the finished product and enjoy
Reference
8aded331-e085-400a-baee-f7617cca89cf
Expiry Date
01/01/0001
Salary
Location
Hotel St Moritz Queenstown - MGallery Collection, Queenstown, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Queenstown
Job Category
Rooms
Description
Welcome guests and ensure to impact all touch points of the Guest Journey, including research pre arrival Provide efficient, friendly and professional service to all guests.Take initiative to ensure t
Reference
7189c64d-b0ea-4d0c-8a70-07d22f6de092
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Rooms
Description
Fairmont Gold ManagerAt Fairmont Hotel Vancouver, our exclusive lifestyle hotel floor, Fairmont Gold, is a privileged hotel-within-a-hotel experience featuring 51 newly renovated guest rooms and our e
Reference
a9189176-ea1e-4636-b618-01a17c5633cc
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne Central, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
Guest Service AgentOur HotelLocated in the centre of Melbourne’s CBD, Novotel and Ibis Melbourne Central is a dual brand hotel boasting 473 accommodation rooms & suites. What is in it for you?Emplo
Reference
19bc21f9-af62-4033-9cfd-49a08c8d4031
Expiry Date
01/01/0001
Salary
Location
Claremont Club & Spa - A Fairmont Hotel, Berkeley, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Berkeley
Job Category
Rooms
Description
This position focuses on customer service and builds partnerships with other departments to ensure that guests’ needs are attended to promptly. To respond to situations and activities at the Front Des
Reference
7e566394-1157-41b0-abb8-e5304ad142aa
Expiry Date
01/01/0001
Salary
Location
SO/ Auckland, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
SO/
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
THE ROLEClean & service all allocated rooms and public spaces to brand standardsAttention to detail, ensuring our guests arrive into a high-level of room cleanlinessCarry out programmed / regular clea
Reference
198c1d24-a218-4b76-b9d7-af7601385a1e
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Los Angeles
Job Category
Rooms
Description
Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests
Reference
954873ab-eaa0-4541-9bab-b092e1b1fa5a
Expiry Date
01/01/0001
Salary
Location
ibis budget São Paulo Paulista, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Planejar, administrar e coordenar as atividades da área, definindo diretrizes, rotinas de trabalho e técnicas de abordagem de clientes/hóspedes, orientando equipe, priorizando/distribuindo tarefas e s
Reference
323c1dce-5155-453c-a9d0-ce7342ed7ddc
Expiry Date
01/01/0001