Creative Beverage Director

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

The Creative Beverage Director will be responsible for overseeing all beverage operations within the resort, ensuring the highest standards of quality, innovation, and customer satisfaction. This role involves managing the beverage and wine program, developing new beverage activations, and maintaining strong vendor relationships. The director will also be responsible for staff management and training, inventory control, cost management, and ensuring compliance with corporate standards.

Job Duties Include:

The Creative Beverage Director will be responsible to oversee all beverage within the resort.

• Manage and lead the beverage and wine program for the hotel.
• Continuously, updating and executing new beverage activations and programming throughout the year.
• Managing the Master Wine List for the hotel.
• Operational focus on all bars of the hotel.
• Create and maintain professional working relationships with all beverage suppliers.
• Negotiate with vendors, order supplies, and manage inventories.
• Oversee and collaborates on the creation of new menus, new concept development, SOP creation, corporate standards control, continuous quality expanding throughout all outlets.
• Ensure that all beverage venues and banquets areas fully comply with our corporate beverage programs and standards and that the correct products are always in place and being used correctly.
• Recruit, interview, hire and train bar staff.
• Coach and mentor service staff, including bar team, and ensure accountability if expectations are not being met.
• Create and foster a positive service focused culture by consistently utilizing LQA and Forbes 5 star standards.
• Set a consistent standard for all executed cocktails within the hotels and ensure adherence at all times.
• Oversee the preparation of beverages and ensure quality of product served.
• Support and motivate the team to join cocktail competitions to represent the hotel.
• Interact with guests and members to develop loyalty and exercise great customer relations.
• Ensure bars are profitable by analyzing liquor costs versus sales.
• Set and maintain standards for safe food handling (EHC compliance), cleanliness and safety.
• Managing the beverage cost by working with our purchasing team to meet our beverage revenue and cost goals.
• Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management.
• Perform inventory check and conciliation the 1st of each month and compare vs sales reports.
• Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.
• Other Duties and Projects as assigned

Your Skills & Qualifications:

• 5+ years’ experience as a bartender in a high volume restaurant/bar
• 3+ years’ experience as a manager or bar manager
• 3+ years’ experience curating cocktail menus
• WSET III certification or sommelier certification preferred
• Department Head experience preferred
• Extensive working knowledge of alcoholic and non-alcoholic beverages.
• Knowledge of local and state regulations related to alcohol service and health code compliance.
• Knowledge of basic accounting principles, personnel management and marketing.
• RBS certification mandatory
• Inventory management

Job Perks & Benefits:

• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com