1. Full-Time
  2. Permanent
  3. Talent & Culture
  4. Accor


Grand Mercure Bangalore, Bengaluru, India



Cluster L&D Manager - Grand Mercure Bangalore, Grand Mercure Mysore & Ibis Styles Mysore



Company Description

Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.


Job Description

Training & Development Management

  • Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
  • Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
  • Initiate, coordinate, deliver and follow-up on all training activities within the hotel
  • Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
  • Update and maintain accurate records of training activities and participant information
  • Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
  • Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
  • Share responsibilities for the integration and orientation process of new hires
  • Assist with the implementation of new policies, procedures, and standards
  • Prepare and submit training reports

Other Responsibilities

  • Be fully conversant with hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Be aware of the hotel fire & life safety/emergency procedures
  • Perform other reasonable duties assigned by the assigned by the Management


  • Bachelor’s Degree in Human Resources Management / Hotel Management
  • Minimum 3 years of training/facilitation experience
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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