Chief of Staff to SVP ALL Accor Global Brand Marketing & Sponsorship

Join Accor, pioneering the hospitality of tomorrow. 

We are a world-leading hospitality group, a team of over 360,000 dedicated to the art of welcome.We have been designing new ways of experiencing the world for over 50 years. 

Welcome in the Commercial, Digital & Tech department.  

Our mission is to elevate guest experience and drive revenue for hotels and owners worldwide, at the lowest costs and sustainably. Our 5,000 talents, known as Heartists®, lead the Group's main growth drivers: distribution, global sales, loyalty programs, e-commerce, data, and digital.  

This integrated scope serves as the dynamic engine behind Accor’s strategic growth and innovation, seamlessly blending market reach, customer experience, and technological foundational capabilities. 

Here, we are at the heart of an incredible playground, one that knows no boundaries. So join us and dare to make an impact on the world!  

About ALL Accor

• ALL Accor is more than a loyalty program. It is Accor’s booking platform, loyalty ecosystem and lifestyle companion - connecting hospitality, experiences, travel and everyday life across more than 45 iconic hotel brands worldwide.
• As ALL Accor enters a new phase of transformation and global acceleration, we are looking for a highly strategic, structured and impact-driven Chief of Staff to support the SVP ALL Accor Global Brand, Marketing & Sponsorship
• This role sits at the heart of one of Accor’s most visible and strategic transformations: shaping the future of the ALL Accor brand, its global marketing platform, its sponsorship ecosystem and its customer experience ambition. It is part of the Loyalty & E-commerce organization.

The Role

• Reporting directly to the SVP Global Brand, Marketing & Sponsorship, the Chief of Staff will act as a trusted advisor and operational partner, helping translate strategic ambition into organizational execution.
• This role combines strategic thinking, business acumen, project orchestration, executive support and organizational leadership.
• The ideal candidate is analytical and structured, but also capable of navigating complex stakeholder environments, driving clarity, elevating standards and accelerating execution across multiple global initiatives.
• This is not a traditional coordination role - it is a high-impact position designed for someone who thrives in fastmoving, international and highly visible environments & is keen to learn and grow fast.

Key Responsibilities

Strategic Planning & Executive Support:

• Partner closely with the SVP on strategic priorities, transformation initiatives and organizational topics.
• Help structure and drive the roadmap across brand, marketing, sponsorship and customer engagement initiatives.
• Prepare executive-level materials, strategic narratives and leadership interventions (Codirs, steering committees, etc.).

Act as a thought partner to help frame complex topics, synthesize information and support decision-making:

• Drive and coordinate transversal strategic projects across brand, marketing and sponsorship.
• Ensure alignment, prioritization and follow-through across multiple stakeholders and workstreams.

Build governance frameworks, project tracking mechanisms, OKRs and executive reporting:

• Identify operational bottlenecks, organizational gaps and execution risks - and proactively propose solutions.
• Ensure projects move from strategic intent to operational execution.

Organizational Effectiveness & Leadership Support:

• Support the overall effectiveness and operating rhythm of the leadership team.
• Prepare and facilitate key leadership meetings, offsites and strategic workshops.
• Help reinforce accountability, prioritization and cross-functional collaboration.
• Contribute to creating a high-performance, collaborative and engaged team culture.

Collaborate with the SVP and Executive Team on strategy, roadmap, and OKRs:

• Ensure SVP’s priorities are effectively communicated and applied.
• Prepare interventions for the SVP (committees, townhalls, conferences).
• Ensure seamless communication and execution of strategies across functions.

Communication & Internal Alignment:

• Ensure consistency and clarity of communication across initiatives and teams.
• Support internal engagement initiatives and leadership communication.
• Contribute to reinforcing the visibility, coherence and impact of the ALL Accor brand transformation internally.
• Be an influential member of the Chief of Staff / PMO community.

And you? 

Experience

• 5–7 years of experience in consulting, PMO, strategy, transformation, business operations or cross-functional project management roles.
• Experience in fast-paced, international and matrix organizations.
• Experience working across multiple stakeholders and transversal initiatives.
• Hospitality, lifestyle, digital, loyalty or customer-centric experience is a plus.

Core Capabilities

• Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously.
• Ability to anticipate risks, identify dependencies and proactively drive mitigation plans.
• Strong analytical mindset combined with rigorous execution capabilities.
• Excellent communication and stakeholder management/senior leadership skills across all levels of the organization.
• Ability to synthesize complexity into clear recommendations, action plans and executive-level materials.
• Comfortable navigating ambiguity, shifting priorities and evolving business contexts.
• Proactive, solution-oriented and able to drive initiatives with autonomy.
• Strong collaboration and relationship-building capabilities.
• Ability to operate effectively in agile and cross-functional environments.
• Ability to operate with autonomy, discretion and sound judgment.
• Fluent English is required.

Additional Strengths

• Knowledge of digital ecosystems, customer platforms or loyalty environments is a plus.
• Understanding of financial management, budgeting or performance tracking is appreciated.
• Sensitivity to brand, communication and customer experience topics is a strong plus.

What We Are Looking For

We are looking for someone who combines:

• the rigor of a consultant,
• the execution mindset of an operator,
• the business sensibility of a strategist,
• and the emotional intelligence to navigate complex organizations.

Someone capable of bringing structure and clarity in moments of transformation.

Why Join Us

This role offers a unique opportunity to:

• work directly with senior leadership,
• shape one of the world's leading hospitality and lifestyle ecosystems,
• contribute to a global brand transformation,
• and operate at the intersection of brand, marketing, loyalty, digital, partnerships and customer experience.

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
• €11 meal vouchers.
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

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