- Full-Time
- Permanent
- NOVOTEL
- Food & Beverage
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PULLMAN PULLMAN NAIROBI WESTLANDS, Nairobi, Kenya
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REF35375S
Banqueting Supervisor ( Pre-Opening)
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Reporting to the Conference & Events Operations Manager, the key responsibilities of the Banquets Supervisor include:
- Being "Guest obsessed" while providing support and presence on the front of house areas to ensure the smooth operation of the Department & quality service is provided
- Providing leadership and guidance to your F&B colleagues, ensuring our F&B service standards are observed providing a consistently high level of service to all guests
- Set up and pack down of events/conference rooms and coordination on the day
- Familiarizing yourself with VIP and regular clients to ensure their requests and needs are met
- Maintain hygienic food service techniques during service and promote a safe workplace by recognizing hazards and promoting general OHS practices
- A ‘hands on’ approach is required as is to work as part of a team to provide efficient service
- Previous experience in a Food & Beverage role within the Conference & Events area desired
- Passionate about Food & Beverage and event service
- Experience in training and motivating employees
- Friendly, outgoing personality and a high standard of personal presentation and self-awareness
- Flexibility to work various shifts including week-ends, nights and public holidays
- Excellent communication skills
- Being a true hospitality professional dedicated to providing customer service excellence
Your team and working environment:
- At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
- Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.
We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!
Meet James, the food and beverage manager in London
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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