- Full-Time
- Permanent
- NOVOTEL
- Rooms
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Novotel São Paulo Center Norte, São Paulo, Brazil
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REF23379Z
Assistente de Reservas e Grupos
Region
Americas
This vacancy has now expired. Please see similar roles below...
Situado no complexo comercial Cidade Center Norte, este moderno hotel de negócios fica a 7 minutos a pé de uma estação de metrô, a 14 minutos do centro de convenções Expo Center Norte e a 6 km do centro de São Paulo.
Os quartos tranquilos com piso de madeira e decoração discreta têm acesso Wi-Fi incluso, TV com tela plana e sofá-cama. Serviço de quarto disponível.
Há um restaurante internacional, um sushi bar e um bar comum. Outras comodidades são piscina coberta aquecida, sala de ginástica e quadra de squash, bem como sala de videogame, salas de conferências e estacionamento.
Wi-Fi gratuito Café da manhã pagoEstacionamento pagoAcessívelPiscinas interna e externaAr-condicionado
Sustentabilidade
Manuseio consciente de substâncias perigosas
Descarte consciente de produtos eletrônicos, baterias e lâmpadas
Programa de reciclagem
Frutos do mar de origem sustentável
Ovos orgânicos de galinhas livres
Realizar a venda dos apartamentos, prestando informações gerais aos clientes sobre as instalações e serviços do hotel, assim como negociando tarifas com base em parâmetros preestabelecidos. • Encaminhar a confirmação das reservas para os clientes. • Atender o cliente, por telefone, prestando informações e esclarecimentos gerais sobre o hotel e suas tarifas, seguindo critérios e padrões preestabelecidos. • Assegurar o cumprimento integral aos procedimentos da área de Reservas, bem como preparar os processos e procedimentos de “Auto-Controle”. • Alimentar o sistema com as informações de reserva dos clientes, oriundas da Central de Reservas da rede e departamento de eventos. • Apoiar o Supervisor de Reservas e/ou Coordenador de Recepção na análise e sugestão de alterações necessárias na variação da grade tarifária. Seguir os padrões e procedimentos de RM. • Em caso da ausência do Supervisor de Reservas, realiza interface com RM/Chefe de Recepção para flutuação de tarifas. • Acompanhar/verificar, constantemente, a disponibilidade do hotel, analisando alterações, em conjunto com o Supervisor de Reservas e/ou Coordenador de Recepção. • Orientar o trabalho do Auxiliar de Reservas. • Executar outras atribuições correlatas de acordo com a necessidade da área.
Conhecimentos no sistema Ópera
Inglês - intermediário
Pacote Office e Internet.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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