1. Full-Time
  2. Permanent
  3. Rooms
  4. Accor


ibis Mumbai Vikhroli, Mumbai, India



Assistant Manager - Guest Service @ IMV



Company Description

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/



Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

•Must have a thorough working knowledge of the operations to include the front desk, reception, cashiering procedures, reservations and outlet services.

•Log and inform Guest Service Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures.

•Responsible for training and management of Guest Service Associates.


•Relevant diploma / degree

•4 to 5 years of Hotel Industry expérience

•Strong operational / technical knowledge.

•Strive for results (Success oriented, data finder,  proactive).

•Strong negotiation skills.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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