Assistant Engineering Manager

At the Rimrock, we create more than luxury experiences, we create moments that move people.
Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart.
Here, every day brings connection, growth, and unforgettable memories, on and off the clock.
Live boldly. Work with heart. Stay moved.
https://www.rimrockcareers.com/

As Rimrock Banff prepares to emerge as the first Emblems Collection retreat in North America, we are setting new standards for modern mountain luxury, where exceptional guest experiences rely on exceptional operations behind the scenes.

The Assistant Engineering Manager plays a vital role in maintaining and elevating the hotel’s infrastructure and technical performance, ensuring every system functions seamlessly to support guest comfort and operational excellence.
Reporting directly to the Director of Engineering, this role blends hands-on technical expertise, team leadership, and operational precision to deliver safe, efficient, and reliable building systems across the resort.

Key Responsibilities

Operations & Maintenance

• Oversee daily operation and maintenance of all mechanical systems including boilers, chillers and cooling towers, heating & cooling loops, all HVAC units and systems, DCW, DHW, glycol loops, all related pumps & motors, slab heating, pool equipment, refrigeration systems, vehicles, carbon monoxide detectors, BMS & InnComm/Control and instruments, thermostat programming (public space & guest rooms),
• Oversee operation and maintenance of the pool and spa facilities, company vehicles, laundry equipment and hotel temperature monitoring and control systems.
• Perform duties in alignment with 5th Class Power Engineer requirements and provincial regulations, including ‘hands-on’ work.
• Collect, compile, and analyze equipment performance data; monitor trends and proactively respond to anomalies.
• Maintain and update detailed logbooks, process documentation, and compliance records.
• Conduct and audit scheduled equipment and machine checks, ensuring adherence to safety and maintenance protocols.
• Initiate and scope continuous improvement initiatives focused on energy reduction, system optimization, and maintenance cost reduction.

Leadership & Team Development

• Provide direction, coaching, and mentorship to the Engineering team including performance management and annual performance reviews.
• Schedule staff in line with operational needs
• Support onboarding and skills development to ensure team competence and consistency in performance.
• Lead by example, fostering a culture of accountability, precision, and safety.

Planning & Coordination

• Develop, review, revise and implement preventative maintenance plans and schedules.
• Coordinate maintenance activities and shutdowns with hotel operations to minimize guest impact.
• Oversee contractors on-site, ensuring work is completed to Rimrock and regulatory standards.
• Manage spare parts inventory, procurement, and maintenance budget tracking in collaboration with the Director of Engineering.
• Lead small-scale projects and assist in capital project implementation as required.
• Assist with the development of the annual engineering budget and monitor monthly expenses to ensure alignment with financial targets.
• Lead and support capital project planning and execution, including Capital AFE.

Compliance & Safety

• Ensure full compliance with all federal, provincial, and municipal regulations, including ABSA requirements.
• Maintain and update all required documentation, certifications, and audit records.
• Ensure safety programs, procedures, and training are actively upheld and continuously improved.
• Participate in all required health and safety meetings, training, and audits.

What You Bring

• Valid 4th Class Power Engineer certification or 5th Class Power Engineering with Millwright or Plumbing Trade Certification.
• 3–5 years of progressive experience in engineering or maintenance leadership within a hotel, resort, or institutional environment.
• Strong understanding of building systems, HVAC, boilers, refrigeration, and related process equipment.
• Proven ability to lead and mentor a small technical team with a focus on training and guidance.
• Excellent computer and communication skills; collect, compile, analyze and produce data-driven recommendations and reports.
• Highly analytical mindset with a commitment to safety, accuracy, and continuous improvement.
• Comfortable working in a structured, fast-paced environment with limited delegation and close follow-up.

Bonus If You Bring

• Trade qualification in Millwrighting or Plumbing.
• Previous experience in a luxury hotel or large resort setting.
• Pool Operator Certification
• Familiarity with Building Automation Systems (BAS) and computerized maintenance management systems (CMMS).
• Experience leading small capital or retrofit projects.
• Strong organizational discipline and problem-solving ability with a solutions-focused mindset.

Who You Are

You are disciplined, analytical, and precise, the type of leader who takes pride in doing things right the first time.
You bring intellectual confidence and technical curiosity, always striving to improve systems and elevate standards.
You are matter-of-fact, introspective, and conscientious, with a deep respect for safety, regulation, and process.
You believe in accountability — for yourself and your team — and take satisfaction in results that are both timely and correct.
You are at your best when given the room to think, analyze, and apply your expertise with excellence.

Plan with purpose. Lead with integrity. Stay moved.

Physical Demands

• This role involves both office and field work, with frequent standing, walking, climbing, and use of tools and equipment.
• Requires occasional lifting or moving of items up to 23kg (50lbs).
• Must be able to work in various environmental conditions including mechanical rooms, rooftops, and outdoor spaces in varying temperatures.
• Regular exposure to noise, vibration, and confined spaces.
• Shift work, including evenings, weekends, and on-call rotations, may be required.

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Eligible for shared staff accommodation

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out, confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.
Be you. Be bold. Stay moved.

#CWMRLeadership
#CWMRSummer26