Assistant Director – Sales (Luxury & Travel Trade) | Delhi

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

We are seeking a dynamic and results-driven Assistant Director – Sales to lead our luxury and travel trade operations in Udaipur, India. In this pivotal role, you will drive sales strategy, build and mentor high-performing teams, and cultivate strategic partnerships with key clients in the luxury travel sector. The ideal candidate will combine professional expertise with decisive leadership and a customer-focused approach to achieve organizational sales objectives.

• Develop and execute comprehensive sales strategies for the luxury and travel trade segment to achieve revenue targets and market expansion goals
• Lead, mentor, and manage a sales team, fostering a culture of excellence, accountability, and continuous professional development
• Build and maintain strategic relationships with key clients, travel agencies, tour operators, and corporate partners in the luxury segment
• Analyze market trends, competitor activities, and customer insights to identify business opportunities and inform strategic decisions
• Oversee sales operations, including pipeline management, deal closure, and contract negotiations with major accounts
• Monitor and optimize sales performance metrics, preparing regular reports and presentations for senior management
• Collaborate with marketing, operations, and product teams to ensure alignment on promotional campaigns and client deliverables
• Represent the organization at industry events, trade shows, and networking forums to enhance brand visibility and generate leads
• Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities
• Identify training needs within the sales team and implement programs to enhance skill sets and product knowledge

• Minimum 5-7 years of progressive sales experience in the luxury and travel trade industry
• Proven track record of leading and managing sales teams with demonstrated success in achieving targets and driving revenue growth
• Strong expertise in strategic sales planning, business development, and market analysis
• Excellent client relationship management skills with the ability to build long-term partnerships
• Proficiency with CRM software and sales management tools
• Demonstrated ability to analyze sales data and market trends to inform strategic decisions
• Exceptional negotiation and closing skills with experience managing high-value accounts
• Experience managing P&L responsibilities and budget allocation
• Strong communication and presentation skills with the ability to influence stakeholders at all levels
• Proficiency in Microsoft Office Suite and data analysis tools
• Knowledge of luxury travel market dynamics, pricing strategies, and customer segmentation
• Ability to work independently and collaboratively in a fast-paced, target-driven environment
• Preferred: Experience with luxury hospitality, premium travel packages, or high-end tourism services

• An opportunity to be with world’s preferred hospitality company
• Captivating and rewarding experience working alongside passionate professionals
• Range of exclusive Heartist Benefits
• Develop your talent through learning programs by Academy Accor.