Tribe Tech Lead F/M/X

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human ! 

We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry; 

With our 700 - Heartist®, we bring together the best of hospitality and the best of tech & digital. 

Our ambition: to offer personalized, memorable, and sustainable experiences. 

Here, we give birth to new ways of traveling in each of our 5,500 hotels, closest to our 100 million customers in 110 countries. 

Here, we are at the heart of a fantastic playground for designing and creating digital products and services, for our customers and our hotel teams, generating maximum value for our company. 

Here, your scope will have no boundaries, so dare to impact on the world with us! 

Here is where your greatest challenge awaits you: 

Within the Business, Digital & Tech department, the Tribe Brands mission is to develop the best digital experiences of our brand websites with a booking and stay experience that differentiates it from the other channels.

The Tribe manages the digital experience of a large portfolio of brands (over 10) with some iconic brands such as Raffles, Fairmont, Sofitel, Pullman, Novotel, Ibis … and is focused to develop revenues and boost local & augmented hospitality experience.

The main pillars of our strategy rely on:

• Deliver premium, intuitive, immersive user path by promoting hotel services to push upsell
• Provide a simplified experience with a mobile first strategy
• Offer a tailor-made digital experience cross brand by providing personalization offers and services

Your mission: 

• Collaboratively with the Product Director you will define the quarterly roadmap, drive successful delivery of Tribe OKRs and manage the Tribe capacity and budget.

• Accountable for high level of performance and quality of the product delivery.

• Define and fosters engineering standards (security, architecture, quality, performance…) and improves engineering excellence in alignment with peers

• Contribute to shape the Tribe backlog by enriching it with technical items

• Encouraging and empowering the Feature Teams to deliver against the tribe’s purpose and critical metrics

• Understanding issues and key areas of risk within the domain and driving risk analysis to inform strategic outcomes of deliverables

• Acting as servant leader to quickly solve FT problem and remove obstacles and link connections with other FTs where appropriate

• Engaging regularly with FT leaders on FT output and providing the right level of feedback to enable FT alignment and autonomy

Tech Stack & Environment:

• CMS & DAM Platform: Adobe AEM Sites & Assets
• HTML/ CSS, Responsive design, Preprocessing Less et Sass
• JavaScript (Vue.js), JSON, REST API
• Software Factory: Git, Gitlab CI, Gulp, Webpack, Jest…

And you? 

• Strong experience in managing engineering teams, with the ability to mentor, support, and develop technical talent.

• Deep understanding of the software development lifecycle and strong expertise in Agile methodologies to enhance collaboration and product delivery.

• Good experience with CMS & DAM platforms with understanding of templates, components and authoring requirements principles.

• Knowledge of Adobe Experience Manager solutions (CMS & DAM) is a plus.

• Extensive knowledge of digital websites ecosystem and best practices (SEO, A/B testing, web accessibility, analytics, web performance optimization…)

• Proven experience working with 3rd Party providers (offshore) to maintain healthy partnerships and deliver operational excellence

• Proactive and passionate about resolving pain points through great design

• Comfortable working with quick turnaround times and deadlines

• Dedication and willingness towards continuous improvement and learning new skills and capabilities

• Fluent in French & Professional English (written & oral)

Accor dares to impact: 

- the world  

• We are committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 

• On the tech side, we are committed to reducing the impact of digital technology across all our projects. 

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 

• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

• We value the richness of diverse nationalities represented, from various backgrounds, encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees, especially those with disabilities. 

- Specifically, at the Digital & Business Factory 

• Expanded remote work and no meetings on Wednesday afternoons, 

• Continuous improvement & training: Hackathons, exceptional technological partnerships, dedicated talent management, and a specialized platform for training, Digitech Academy & certifications. 

and also,  

• Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels. 

• ALL - Heartist® Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide. 

• Heartist® for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 

• Sustainable Mobility Package up to €700 for the use of "green" transportation, or 50% coverage of Pass Navigo (public transportation pass). 

• €10 meal vouchers. 

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 

• And at our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street 😉 

Is this mission appealing to you? 

Recruitment is all about people!  

Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 

2. An interview with the team manager responsible for the role you are interested in.  

3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 

4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 

5. A personalized feedback. 

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