Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
What is in it for you:
- Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
- Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
- 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel’s Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5%
- Eligible to participate in Accor’s Senior Leadership Incentive Program
- Learning programs to promote growth and development unlocking your full potential
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
Job Description
- Consistently offer professional, friendly and engaging service
- Support the daily Spa Operations team, including Spa Attendants, Spa Experience Coordinators, and Providers
- Provide leadership and direction for the day to day operations of the Spa with a focus on service and operational logistics
- Connect with guests and resolve concerns quickly and professionally
- Work shifts at the Spa arrival desk and retail store
- Sell and communicate with guests all Spa offerings
- Ensure accurate accounting, shift balancing and cash handling procedures
- Assist as manager-on-duty, based on business demands and as scheduled
- Oversee the maintenance and cleanliness of the spa facilities
- Follow departmental policies, procedures and service standards
- Assist in overall management responsibilities as needed
- Follow all health and safety policies
- Other duties as assigned
$29.00 Hourly
Qualifications
- Previous supervisory experience preferred
- Previous experience working in a luxury destination or full service Spa.
- Ability to communicate in English and Spanish an asset
- Service focused personality and passion for hospitality
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Additional Information
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
