Temporary Event Services Manager

Your team and working environment:

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.  The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. 
 

What you will be doing:

Reporting to the Director of Event Services, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service
• Confirm all event related information with clients
• Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
• Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
• Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
• Follow departmental policies and procedures
• Follow all safety  policies
• Other duties as assigned
• Salary range $84,000-%114,000 USD annually

Your experience and skills include:

• Previous leadership experience within a similar role required
• Computer literate in Microsoft Window applications required 
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your experience and skills include:

• Previous leadership experience within a similar role required
• Computer literate in Microsoft Window applications required 
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

All your information will be kept confidential according to EEO guidelines.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.

                                                                             
EOE/M/F/V