Talent & Culture Manager

“Hospitality is a work of Heart” at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

There is a rare and exciting opportunity for an experienced Human Resources professional to join our team as Talent & Culture Manager on a Full-time basis.

Reporting to our General Manager, the successful candidate providing leadership for the Hotels’ Talent and Culture strategies, development, improvements and implementation as well as manages all Talent and Culture functions and activities ensuring they meet the operational needs of the hotel whilst falling within the guidelines of Accor Talent & Culture (T&C) Policies and Initiatives. This is both, an strategic and operational role, partnering with the leadership team.

We are looking for a ‘people passionate’ natural leader who thinks outside the box and strives for building a create culture, and a great place to work.

By joining the team, you will unleash a huge array of great employee benefits. #WeAreHeartists

You will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great employee benefits. 

In this role you will:

• Prepare, communicate and implement the annual Talent & Culture (T&C) strategy to support the achievement to business goals.
• Drive employee engagement initiatives to boost retention and performance, working collaboratively with the senior lead team to create and maintain a positive workplace culture.
• To manage the internal communications function within the hotel to support employee engagement with creativity and flair.
• In partnership with department heads, to assess staffing needs and optimize workforce planning.
• Recruit for senior positions in Hotel ensuring communication with Regional T&C to ensure national/international talent pools are utilised.
• Oversee the end to end talent acquisition process prioritising the candidate experience
• Develop, review and implement Talent & Culture Policies and procedures to support effective people management practices that comply with organisational and legislative requirements.
• Develop and maintain a stable working environment following the guidelines outlined in the Fair Work Australia Act, National Employment Standards and relevant Award or Agreement.
• Provide coaching and mentorship to the heads of department on matters regarding people management .
• Manage the employee relations functions, encompassing industrial relations, award interpretation, employment contracts, position descriptions, performance management, rewards management.
• Lead and mentor team members, offering guidance, support, and opportunities for professional growth.
• Conduct annual Training Needs Analysis (TNA) and use this to prepare a hotel training strategy outlining activities that meet Hotel and departmental operational needs within Accor guidelines.
• Prepare and communicate monthly Hotel training calendar ensuring that Accor Academy programs are promoted and allocated as necessary as per individual development plans.
• Actively support Accor’s Indigenous Employment and Engagement strategy.
• Supervise the ongoing implementation of the Management and Talent Performance Review System, recommend development strategies to improve the performance and potential of individual Talent.
• Manage the Rewards and recognition programs, ensuring that it is effectively promoted around the Hotel amongst team members and management as per the Accor guidelines. Promote our commitment to social responsibility and sustainability.

What we are looking for?

• Bachelor’s Degree in human resources management , Business Administration, or a related field with proven experience in senior – level human resources management roles within dynamic and busy environments.
• Experience within the hospitality sector an advantage
• Experience in managing large diverse seasonal workforces.
• Strong understanding of HRIS systems with the ability to leverage the system to provide timely reporting and accuracy of information.
• Comprehensive knowledge of employment laws and regulations.
• Strong knowledge and experience managing the full employee lifecycle
• Proven success in maintaining a positive & results driven culture
• Understanding and previous experience developing a high performing team
• Knowledge and proven experience in interpreting and implementing relevant legislation and awards
• Exceptional communication, problem-solving, negotiation, and decision-making skills, with a proactive approach to managing diverse functions in a fast-paced setting.
• Lead and drive an effective Safety and Return to Work (RTW) framework and strategy.
• Proven ability to build collaborative relationships to foster a unified leadership approach, commitment to embracing organisational values, and maintaining high professional leadership standards.
• Ability to work independently and collaboratively in a dynamic and fast-paced environment.
• Flexibility in hours worked to achieve operational targets with the capacity to work onsite 5 days per week
• Professional image with high standards of grooming and presentation through and interpersonal skills.
• Unlimited working rights in Australia a must. Work visa sponsorship will not be provided.

What is in it for you?

• Join an award-winning team that thinks outside the box!
• Fun and friendly work environment. We have an 8.2/10 employee satisfaction score!
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Learn Your Way Academie
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit  https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS