Server (PM Shift) - Full-Time

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Hotel Description

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere.  We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden.  Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele. 

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. 

Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! 

What’s in it for you:

• Unlimited career development opportunities, both nationally and internationally.   The sky is your limit!
• Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
• Give back through our Corporate Social Responsibility activities and local community based philanthropy

Server (PM Shift)

What you will be doing:

• Candidate will be responsible for welcoming and serving guests in our Lunch and Dinner Restaurant and Urban Chic Lounge Liberte`. S/He will explain the menu, take food and beverage orders and serve food and beverages.
• Candidate will perform duties according to Sofitel and AAA 4-Diamond standards, maintaining current knowledge of all menu offerings; to include ingredients, preparation method, and presentation. 
• Exercise good judgment and intuition to anticipate guests’ needs. Take initiative to connect with guests, inquire about their experience, and ensure their satisfaction.  
• Be empowered to lead operations and address and report all guest feedback.

Your experience and skills include:

• A positive, can-do attitude and an ability to multi-task in a fast paced, exciting environment while working alongside a diverse group of colleagues
• Thorough understanding of the food and beverage menus, preparations, and ingredients. Strong ability to professionally present and describe menu items to the guest, offer additional assistance and answer inquires.  Some knowledge of food pairings is a plus.
• Skilled in communicating with guests and colleagues with a polished appearance and a poised demeanor
• Ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members 
• A desire to learn and grow in a professional, fun and chic environment!

Your team and working environment: 

• Be part of an influential team to guide the transformation of luxury, French hospitality.
• We recognize and celebrate team and individual successes.
• We are a brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.