Senior Group & Event Sales Executive

We are currently looking for a Senior Group & Event Sales Executive to further strengthen our reactive sales team for The Hoxton London.

London is where it all began for Hox, and our four sites; The Hoxton, Shoreditch, Holborn, Southwark and most recently Shepherd’s Bush embody the Hoxton mood perfectly. Set across a series of lively, interesting city neighbourhoods, our London hotels are packed with individual design vibes; whether we’re reviving existing buildings or creating exciting new spaces.

What you'll do...

• Support the Head of GME Sales and GME Sales Manager with project work & executing ad-hoc improvements across the four London hotels.
• Handle our higher value and VIP bookings with ease, making sure repeat clients are acknowledged and super impressed with their booking experience.
• Prioritise developing client relationships & work to truly understand guest needs, while creating & taking opportunities to develop repeat business.
• Have a great understanding of our sales cycle, ensuring that we are yielding strategically to hit our budgets across the cluster.
• Having a strong understanding of the events inbox process and leading on the strategic qualifying and distribution of all enquiries.
• Maintain sound understanding of revenue performance and budget figures, directing business to weaker need periods.
• Build strong relationships & communication with other Hoxton teams, championing positive collaboration with multiple areas of the Business.
• Actively contribute to a positive team culture and lead by example on your organisational skills.
• Keep your thinking cap on at all times, get creative when problem solving & don’t be afraid to challenge the norm – we want your fresh ideas! 
• Attend and play part in M&E revenue meetings presenting key updates.
• Develop great product knowledge and use this to win business while supporting the rest of the team in keeping up to date on all things Hoxton. 

What we're looking for...

• Experience working within reactive sales in groups or events within hotels or venues or private members clubs.
• Hotel and/or Groups experience is advantage. 
• Experience of using a hotel CRM system such as OPERA and/or Delphi would be an advantage.
• A people person, great at building strong and lasting relationships
• You enjoy working at a fast pace, know how to stay organised and get the details right.
• You’re looking for a challenge and a place where you can be you (no clones in suits here).
• You’re not precious. We leave our egos at the door and help gets stuff done.

What’s in it for you…

• Competitive salary.
• 25 days holidays (plus bank holidays), pension, life insurance and eligibility to take part in company discretionary bonus scheme.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
• Extra time off to volunteer with one of our partner charities.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.