Riviera 31 Bartender (Part-time)

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.”

Sofitel Los Angeles at Beverly Hills is situated in West Hollywood, on the edge of Beverly Hills and just steps away from iconic landmarks; LA designer boutiques, contemporary art galleries and world famous spots. We blend Hollywood glamour, European elegance, and French style in an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.

Job Summary:

The bartender is responsible for the production of any type of food and beverage for guests located in the Riviera 31, patio, end cap, cabanas but also the restaurant & room service orders. 

The bartender has a perfect knowledge of beverages, cocktails recipes and food & beverage offer for the Riviera 31 and any other outlets within the hotel. 

The bartender is serving our guests to the highest standards possible. 

The bartender must be able to provide fast, friendly and efficient service, but also cover side duties attached to the position. 

The bartender has a perfect understanding of California regulations for the service of alcohol respecting the property policy currently in place. 

The bartender’s responsibility is engaged if an underage or intoxicated client is served within the property and measures must be taken avoiding any of those issues to arise and occur at the bar. 

Primary Duties: 

Must be flexible towards duties and follow upper management and supervisors instruction’s 

Must work following proper steps to ensure compliance with local Health Department Authority 

Verify stations and bar condition prior to opening of the bar (end cap bar or Riviera 31) 

Perform pre-and post-shift work including cleaning/reset and any other side duties requested 

Complete the check list with the manager in charge ensuring that side duties are complete accordingly 

Perform Additional side work duties according to side work schedules/checklists 

Take orders, enter it into the P.O.S system 

Produce and service any items ordered by the guest within a timely manner 

Gladly return to the guests table with any additionally requested foods or beverages to increase guest comfort and satisfaction inside the bar, library or end cap cabanas. 

Be proactive and respond quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. 

Perform the service of alcohol ensuring compliance with the Californian liquor license and regulations 

Ensure that the guest check entered in the P.O.S is accurate prior delivering it 

Seek and deliver Cousu Main service for our guests 

Be familiar with the credit card holding process if a guest is opening a tab

Close the checks according guests payment process (cash, credit card or other forms) for the section allocated 

Bartender is responsible to get proper payment form from guests 

Bartender is responsible in case of bank or cash drop shortage at shift closure 

Must be able to inform the guests towards the food & beverage offer and explain all menu items and methods of cooking/preparation to the customers as requested. 

Bartender must maintain a safe work environment at all time 

Must be able to inform guests towards events, talents according schedule or events 

Usage of upselling techniques in order to optimize the revenue by increasing the average check 

Complete closing paperwork and report, tipping and cash drop as per the policy in place at the hotel 

Good knowledge of the food waste triage  

Usage and knowledge of the ORCA machine handling food waste coming from the guests and left over on the trays or trolleys 

Report any equipment malfunction or maintenance need (i.e. fridges, coolers, toaster or any others) 

Participate in training classes regarding safety, security, department procedures and service guidelines. Comply with all safety and security practices, policies, and procedures. 

Communicate with everyone using clear and professional language; answer telephones using appropriate manner

Develop and maintain positive working relationships with others 

Must have minimum of 2 years’ experience in the hospitality industry, bar department in luxury hotel  

Strong knowledge of food & beverage   

Food handler certification - mandatory 

TIPS training certification- mandatory 

Respect of the Service of Alcohol- Californian regulation’s 

Basic Math skills % calculation 

Effective Communicator in the English Language, Spanish is a plus 

Take ownership and be responsible for own actions, follow directions given by supervisors 

Enjoy serving guests 

Take pride in serving others 

P.O.S knowledge Micros or Silverware 

Knowledgeable for the pay at the table device 

Accubar stock accounting system 

PCI-DSS compliant 

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay: $20.32 per hour, plus tips

Schedule: Part-time 4PM - 2AM (Varied days)